Contractor Recruiter

HomeServe USA • Chattanooga, TN

17h • Hybrid

About The Position

HomeServe USA, a Brookfield Infrastructure Group portfolio company, has been certified as a Great Place to Work for the last ten years. The company focuses on putting people at the heart of everything they do, serving nearly 5 million customers with emergency home repair needs such as A/C, plumbing, or electrical issues. They partner with over 1,300 municipal and utility companies to provide affordable home repair plans. For their more than 1,500 employees, HomeServe aims to foster a rewarding, inclusive, and challenging career experience, valuing diverse teams. The Contractor Recruiter will be responsible for effectively recruiting contractors to service customer home repairs. This involves sourcing and vetting contractors who provide quality plumbing, electrical, HVAC, and landscaping services within a specific geographical area that may span several States. The role requires effective management and prioritization of competing demands, often with short timeframes. The Contractor Recruiter will report to the Supervisor, Contractor Recruiting, and collaborate with the Contractor Management and Administration team, including Regional Operations Managers and Contractor Onboarding and Support Specialists. This position is an exempt role with a base salary complemented by a monthly bonus based on the number of contractors recruited into the network. The role is based in the HomeServe Contact Center building in Chattanooga, Tennessee, with the possibility of remote work as required.

Requirements

• Inside/outside sales Experience with a demonstrated history of successful commission based is sales highly desired.
• Experience sourcing and vetting leads and managing sales territories.
• Computer literate with strong MS Office skills, including Excel, Outlook, Teams, and PowerPoint.
• Capable of working independently with little supervision.
• Strong oral and written communications skills with emphasis on negotiation and” closing the deal.”
• Team-oriented. Enjoys competing, but also encourages, supports and assists team members.
• Customer-Focused: Promotes the customer relationship to both internal and external customers. Puts customers at the heart of everything he/she does.

Responsibilities

• Recruit contractors to establish and maintain a viable contractor network.
• Ensure newly recruited contractors meet business expectations around costing and compliance.
• Negotiate contractor service rates that are within business guidelines.
• Produce and present performance reports highlighting recruitment progress and issues. Report on activity, performance, and planned actions.
• Demonstrate awareness of current standards and Codes of Practice.
• Perform projects as required that may involve fieldwork.
• Travel up to 10%
• Other duties as assigned
• Outbound Calling – Sales - Pitching the value of joining HS Contractor Network (50% of time)
• Sourcing and vetting businesses to join the HS Contractor Network (25% of time)
• Negotiating – Establishing rates that Service Provider will use as a HS Network Contractor (20% of time)
• Data Entry – Detailed record keeping of activities (10% of time)

Benefits

• Competitive compensation
• Career development and advancement opportunities
• Casual attire throughout the week
• Friendly, open and team oriented work atmosphere
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees