Contractor, Live Events Client Operations

Blavity Inc. • Los Angeles, CA

5d • Remote

About The Position

Blavity seeks a dynamic and innovative Contractor, Live Events Client Operations to lead assigned client relationships and oversee event and campaign execution within the Live Events Division. This role will manage the entire client journey, from contract signing to project completion, combining exceptional internal project management skills with strong external communication expertise.
The ideal candidate will foster meaningful client relationships, execute strategic sponsorship activations, and ensure high levels of client satisfaction and engagement across our event portfolio, including the AfroTech Conference, Blavity Fest, AfroTech House at Martha’s Vineyard, and other flagship events. This position is ideal for a proactive professional passionate about delivering seamless, impactful client experiences.
This role will report directly to the Associate Director, Live Events Client Operations.

Requirements

• BS/BA in Marketing, Communications, or related field preferred
• 5+ years experience in a client facing role, client portfolio management, and cultivating relationships with high profile clients and sponsors.
• Ability to anticipate areas of risk and implement creative solutions
• Ability to communicate with diplomacy and skillfully navigate conflicting priorities
• High-energy, company-first and positive attitude
• Outgoing and sociable personality, expert at interfacing with partners virtually and in-person
• A healthy appreciation of GIFS and Black culture
• Candidates must be authorized to work in the U.S
• Candidates must be able to work at least 50% in alignment to Pacific Time Zone.

Nice To Haves

• 5+ years of experience in meetings, events, enterprise level client/sponsor management
• 2+ years of experience managing people either directly or cross functionally
• Fluent in Microsoft Office, Google Suite, Asana or comparable project management tools

Responsibilities

• Act as the primary liaison between key partners to facilitate the execution of client partnership agreements
• Manage all components of client sponsorships, including sponsor booths, thought leadership sessions, recruitment activities, events, and overall project to ensure that contractual obligations are delivered in a timely and professional manner
• Establish a strategy and execution plan for your accounts, including goals and performance metrics. Organize and analyze campaign data to ensure measurable campaign ROI and overall client satisfaction.
• Collaborate with the Associate Director, Live Events Client Operations on large/key clients to understand the campaign scope, KPIs, and possible renewal/upsell opportunities.
• Use data and metrics to guide you in solving the team’s complex challenges.
• Utilize Asana, Slack and other project management tools to keep your accounts organized and efficient.
• Identify and implement process improvements as needed to streamline operations.
• Execute other duties as assigned

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 11-50 employees