Contractor Liaison

PECO • Warminster Township, PA

8h • Onsite

About The Position

Exelon is leading the energy transformation and is seeking problem solvers, innovators, community builders and change makers to deliver solutions that make diverse cities and communities stronger, healthier and more resilient. Exelon is a Fortune 200 company with 20,000 colleagues strong, serving more than 10.7 million customers at six energy companies. They are committed to creating an environment where every person can thrive, focusing on purposeful careers, growth opportunities, community impact, and support to thrive. Exelon elevates diverse voices, fresh perspectives and bold thinking, and provides competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Requirements

• Associate's degree in engineering or business-related field with a minimum of one (1) year experience in a customer contact role or High School diploma with a minimum of three (3) years' experience in a customer contact role.
• Valid driver's license.
• Excellent attendance record.
• Demonstrated excellent telephone and written communication skills.
• Literacy in CC&B or related customer management system.
• PC skills including but not limited to WORD, EXCEL and ACCESS.

Nice To Haves

• Minimum of one (1) year work scheduling and/or dispatching experience.
• Negotiating skills.
• Knowledge of PassPort system.
• Experience interpreting and understanding distribution maps and electric/gas terminology.
• Knowledge of Gas Operations policies, procedures, and practices.

Responsibilities

• Initiate and track service requests in CIMS and Passport.
• Process and schedule service installations for electric, via builder requests.
• Prepare and track service and street light contracts.
• Provide support for Design and Construction Consultants.
• Provide a single point of contact for builders and customers for new residential/commercial construction, upgrades, demolitions, etc.
• Maintain files for each project.
• Process, Duplicate and Distribute Work Order Packages for Field Construction Work.

Benefits

• Annual Bonus for eligible positions: 4%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree