Contractor - Business Processing Specialist

The Friedkin Group • Houston, TX

11d • Onsite

About The Position

This position is for a contract role with The Friedkin Group. As a contractor, you will play an essential role in supporting our business needs while bringing your expertise and skills to our team. Contractors are engaged for a defined period and assignment. Contractors are not employees of The Friedkin Group, and as such, they are not eligible for company-sponsored benefits, including health insurance, paid time off, or retirement plans.

Requirements

• Must be legally authorized to work in the United States, without Sponsorship.

Responsibilities

• Provide superior customer service to dealers, consumers, lienholders, and other customers.
• Sort incoming cancellation requests in the BP inbox.
• Process cancellations according to company guidelines.
• Assist with payment processing as needed.
• Provide superior customer service in phone conversations, written correspondences, follow-up activities, and coordination of job responsibilities.
• Process cancellation and transfer requests from dealers, customers and lienholders.
• Verify customer names, vehicles, and other information to assure accuracy.
• Pursue additional information needed on incomplete cancellations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed