Contracting Specialist

AmeriLife•Nashville, TN

1d•Onsite

About The Position

Our organization is committed to maintaining contracting standards, efficient processing and ongoing creative problem solving to maintain the highest quality contracting experience. The Contracting Specialist role owns the contracting process from start to finish. They are responsible for engaging with our Account Managers and agents to ensure system established processes and procedures are followed in a timely manner with the goal of getting agent’s contracts through to completion. They will also be responsible consistently maintaining agent records on an ongoing basis. This job includes a high level of proactive task ownership and creative problem solving to increase efficiency in an ever-evolving contracting landscape.

Requirements

High School Diploma/GED
2-3 years proficiency using computer and Windows PC applications, including strong keyboard and navigation skills and the ability to learn new computer programs
Proficient in excel and able to create pivot tables and v-look ups
Motivation to learn quickly and retain information
Positive approach to taking initiative and problem solving
Excellent verbal and written communication skills
Close attention to detail
Proficient in the use of computer and programs, Excel and Adobe Acrobat DC
Maintain confidentiality and protect PII
Excellent organizational and time management skills
Set goals and objectives; prioritize and plan work activities
Interact professionally with agents, carriers and other employees

Nice To Haves

Associate or bachelor’s degree preferred
1+ years health insurance and contracting knowledge helpful but not required

Responsibilities

Serve as primary point of contact and support for Account Managers and agents
Respond to emails that come in daily to the inbox
Supporting the Account Management team in agent outreach
Outreach to obtain needed/missing documents (Insurance license(s), E&O certificates, Release documents, Missing certifications, Corrected/missing forms)
Escalate complex or time-sensitive requests
Outreach to carriers for contract statuses
Work exception reports (biweekly)
Build agent contracts
Hierarchy updates
Assist with database audits/clean ups
Assist with contracting cases
Keep our drive up to date
Yearly commission agreements
Update contracting protocols
Update contracting/certification/release guides
Support short term operational actives as assigned to improve efficiency of processes