About The Position

As part of the Global Legal Operations and Strategic Services (GLOSS) team, the Analyst – Contracting Data & Operations (CLM) supports the technology, data, and process foundations that enable Equinix Legal to operate at scale. This role partners closely with Legal, the Digital & Innovation Office (DIO), Data & Analytics, and external providers to support enterprise Legal Technology systems—most notably Contract Lifecycle Management (CLM)—from design and deployment through adoption and continuous improvement. The Analyst plays a hands-on role in maintaining trusted contracting data, supporting Legal Technology initiatives, documenting standard processes, and identifying opportunities for automation, including the use of artificial intelligence. Equinix operates the world’s digital infrastructure—and Legal plays a critical role in enabling that mission. This role sits at the intersection of Legal expertise, technology, and data, helping Legal teams work more efficiently, consistently, and transparently. By ensuring Legal systems are reliable, data is accurate, and processes are well‑designed and documented, this role directly supports better decision‑making, stronger contracting outcomes, and scalable growth. As part of GLOSS, the Analyst contributes to Legal’s digital transformation and helps shape how technology and data power the contracting lifecycle at Equinix.

Requirements

  • Experience with Contract Lifecycle Management (CLM) systems
  • Familiarity with enterprise Legal Technology systems
  • Experience in data administration and maintenance
  • Proficiency in documenting standard operating procedures (SOPs) and workflows
  • Experience with process automation initiatives
  • Knowledge of artificial intelligence (AI) applications in a legal context
  • Ability to gather and analyze business requirements
  • Experience collaborating with business partners and vendors
  • Skills in producing metrics and reports on system adoption and usage
  • Experience partnering with Data & Analytics teams
  • Ability to develop actionable insights from data
  • Experience supporting training materials and adoption strategies
  • Strong analytical and problem-solving skills

Responsibilities

  • Support contracting platforms, diagnosing system issues, and partnering with DIO for timely resolution
  • Configure and maintain user roles, permissions, and security settings across Legal systems
  • Support system implementations, enhancements, deployments, and user acceptance testing (UAT)
  • Maintain and administer contracting data, records, templates, and system content within CLM and related tools
  • Partner with Legal subject matter experts to manage template standards, approvals, and updates
  • Support compliance with data and records governance policies and controls
  • Create, maintain, and continuously improve standard operating procedures (SOPs), workflows, and system documentation
  • Document current‑state and future‑state business processes, identifying gaps and improvement opportunities
  • Support process automation initiatives, including AI‑enabled capabilities where appropriate
  • Gather and analyze business requirements; collaborate with DIO, business partners, and vendors to recommend practical solutions
  • Produce metrics and routine reports measuring adoption, usage, and process effectiveness
  • Partner with Data & Analytics teams to define reporting needs and develop actionable insights
  • Support training materials and adoption strategies to increase awareness and effective use of Legal tools
  • Work closely with Legal and cross‑functional partners to understand needs, objectives, and operational challenges
  • Apply analytical and problem‑solving skills to resolve issues and support continuous improvement
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