Contracting Analyst

The Hartford•Hartford, CT
•$46,222 - $69,333

About The Position

The Contracting Analyst partners with business units to establish new contracts that enable agents to conduct business with The Hartford. The role also manages ongoing contract administration, including granting or extending business authority, maintaining accurate agency records, and processing contract terminations. The position supports customer-focused service, data-informed decisions, collaboration, sound business outcomes, and timely delivery. It may be performed remotely or on a hybrid schedule. Employees who live near the Hartford, CT; San Antonio, TX; or Lake Mary, FL offices are expected to work onsite Tuesday through Thursday. Employees who do not live near an office work remotely and may need to come into an office as business needs arise. The employee must work the necessary core hours for the time zones of the states assigned.

Requirements

  • Strong technology and computer skills, including general comfort with technology and the ability to learn software systems.
  • Proven success developing and maintaining strong relationships with internal and external partners.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to think analytically, make recommendations, and propose solutions.
  • Strong time management, organizational, and desk management skills.
  • Goal-oriented approach with a focus on delivering outcomes.
  • Ability to challenge the status quo to improve results.
  • Availability Monday through Friday within 7:30 a.m. to 6:00 p.m. EST, with flexibility within those hours.
  • For remote work: high-speed broadband service; an internet provider-supplied modem, router, or gateway hardwired to the Hartford-issued computer with an Ethernet cable; and minimum upload/download speeds of 10 Mbps/300 Mbps.

Nice To Haves

  • Insurance industry experience.
  • Call center experience.

Responsibilities

  • Partner with business units to establish new contracts that enable agents to conduct business with The Hartford.
  • Manage ongoing contract administration, including granting or extending business authority, maintaining accurate agency records, and processing contract terminations.
  • Prioritize customer needs and satisfaction in decisions and actions.
  • Analyze data and trends, identify opportunities, and support informed decision-making.
  • Collaborate across teams and build strong relationships with internal and external stakeholders.
  • Apply financial acumen to evaluate options and support business decisions that drive profitability and efficiency.
  • Take ownership of deliverables, completing work on time and meeting commitments.
  • Adapt to changing business priorities.
  • Contribute as an engaged and accountable team member to organizational goals.
  • Pursue professional growth, with opportunities to advance into technical or leadership roles.

Benefits

  • Short-term or annual bonuses may be offered.
  • Long-term incentives may be offered.
  • On-the-spot recognition may be offered.
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