Contract Specialist I

OPENLANE•Carmel, IN

4d•Onsite

About The Position

AFC is seeking a Contract Specialist I to develop a thorough understanding of AFC policies, processes, and procedures related to the processing of applications, contracts, and securing collateral. This role is part of a small, local team responsible for providing prompt, accurate, and courteous service to both internal and external customers. The Contract Specialist will analyze and verify documents for contractual compliance per AFC’s guidelines, determine the validity of the information received, and decline applications if documentation or information is determined to be false. The ideal candidate will have 1-3 years of professional experience.

Requirements

1-3 years of professional experience.
Good organizational and analytical skills, with a strong desire to succeed in a team-oriented office environment.
Strong attention to detail and organizational skills.
Ability to perform varied tasks with professional judgment, accuracy, and timeliness.

Nice To Haves

Familiarity with concepts, procedures and processes typically used in automotive and financial services industries.
Working knowledge of Google Workspace preferred.
Post high school course work in a related field, or 3-5 years of office experience preferred.

Responsibilities

Develop a thorough understanding of AFC policies, processes, and procedures related to processing of contracts.
Review, accept, scan completed original executed documents, both electronic and wet ink.
Review ACH Documentation for accuracy and set up of accounts for ACH processing.
Ensure timely and accurate follow ups for all necessary documentation.
Provide timely and accurate assistance to ensure account availability for dealers.
Provide assistance with updating email addresses, authentication type and other issues related to collection of electronic signatures.
Update and maintain customer records.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement