Contract Manager

City of New York•New York, NY

About The Position

The Department of Social Services (DSS), through the Human Resources Administration’s Office of Civil Justice, is hiring a Contract Specialist II to serve as a Contract Manager. The role manages legal assistance contracts previously managed by the Department for the Aging, the Department of Youth and Community Development, and the Department of Homeless Services. This work supports the City’s efforts to prevent and address homelessness and promote housing stability. Under the general supervision of the Contract Management Supervisor, the Contract Manager performs professional work of moderate difficulty, with latitude for independent initiative and decision-making. The position monitors contractor performance and contractual compliance, provides technical guidance and assistance to contractors, and documents findings and recommendations. Applicants must be permanent in the Contract Specialist civil service title or permanent in a comparable title eligible for a 6.1.9 title change. A person hired provisionally must have taken and passed Contract Specialist Civil Service Exam #7023 to be eligible for continued employment. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.

Requirements

  • Applicants must be permanent in the Contract Specialist civil service title or permanent in a comparable title eligible for a 6.1.9 title change.
  • If hired provisionally in this title, must have taken and passed Contract Specialist Civil Service Exam #7023 to be eligible for continued employment.
  • One qualification pathway: a baccalaureate degree from an appropriately accredited college or university and six months of full-time, satisfactory professional, technical, or administrative experience in program evaluation, contract negotiation or management, fiscal or financial management, or project management.
  • Alternative qualification pathway: a four-year high school diploma or approved equivalent and four years of full-time, satisfactory professional, technical, or administrative experience in program evaluation, contract negotiation or management, fiscal or financial management, or project management.
  • Education and/or experience equivalent to either of the stated qualification pathways is acceptable.

Responsibilities

  • Analyze contractors’ audit reports and other documents and report on contractor performance and compliance with contractual requirements.
  • Collaborate with supervisory staff to develop and maintain audit mechanisms for evaluating and monitoring contractor performance.
  • Explain Agency procedures, legal mandates, and other rules and regulations to contractors.
  • Assist contractors in developing proposals by reviewing statistical, budgetary, and other data.
  • Advise and alert supervisory staff about continued or additional funding, defunding, or contract non-renewal.
  • Coordinate the retention of contract records, maintain contract files, and ensure compliance with City records-retention schedules.
  • Conduct site visits and inspect contractor premises as required, including reviewing case files and data collection and reporting practices.
  • Assess performance reports and prepare comprehensive reports documenting positive and negative findings about site activities, data systems, and other records; recommend improvements to contractor performance.
  • Implement corrective action for underperforming contractors and conduct site visits to monitor and report on progress.
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