CONTRACT MANAGER

City of New York • New York, NY

1d • $59,420 - $68,333

About The Position

The Department of Social Services (DSS), through the New York City Human Resources Administration’s Office of Civil Justice (OCJ), is hiring a Contract Specialist II to function as a Contract Manager. The role manages legal assistance contracts previously managed by the Department for the Aging, the Department of Youth and Community Development, and the Department of Homeless Services. Under the general supervision of the Contract Management Supervisor, the Contract Manager exercises independent initiative and decision-making while monitoring contractor performance and compliance with contract requirements.

OCJ coordinates the City’s legal services programs and works with legal services providers, courts, advocacy organizations, elected and City officials, policy makers, tenants, and other stakeholders. This organizational area supports the City’s efforts to prevent and address homelessness and promote housing stability.

The Contract Manager analyzes contractor audit reports and other documentation, develops and maintains performance-monitoring mechanisms with supervisory staff, provides technical guidance to contractors, and advises supervisors on funding and contract-renewal decisions. The position also maintains contract files according to City records-retention schedules, conducts site visits and case-file reviews, evaluates contractor reports and data, recommends performance improvements, and implements and monitors corrective action for underperforming contractors.

Schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m. Applicants must be permanent in the Contract Specialist civil service title or permanent in a comparable title eligible for a 6.1.9 title change. Provisional hires must have taken and passed Contract Specialist Civil Service Exam #7023 to be eligible for continued employment.

Requirements

• Applicants must be permanent in the Contract Specialist civil service title or permanent in a comparable title eligible for a 6.1.9 title change.
• Provisional hires must have taken and passed Contract Specialist Civil Service Exam #7023 to be eligible for continued employment.
• Qualification pathway 1: A baccalaureate degree from an appropriately accredited college or university, plus six months of full-time satisfactory professional, technical, or administrative experience in program evaluation, contract negotiation/management, fiscal/financial management, or project management.
• Qualification pathway 2: A four-year high school diploma or educational equivalent approved by a State Department of Education or recognized accrediting organization, plus four years of full-time satisfactory professional, technical, or administrative experience in program evaluation, contract negotiation/management, fiscal/financial management, or project management.
• Qualification pathway 3: Education and/or experience equivalent to pathway 1 or 2.

Responsibilities

• Analyze contractors’ audit reports and other documents, and report on contractor performance and compliance with contractual requirements.
• Collaborate with supervisory staff to develop and maintain audit mechanisms for evaluating and monitoring contractor performance.
• Explain agency procedures, legal mandates, rules, and regulations to contractors.
• Provide technical assistance to contractors developing proposals by reviewing statistical, budgetary, and other data.
• Advise and alert supervisory staff about continued or additional funding, defunding, or non-renewal of contracts.
• Coordinate retention of contract records, maintain contract files, and ensure compliance with City records-retention schedules.
• Conduct site visits and inspect contractor premises as required, including reviewing case files and proper data collection and reporting.
• Assess performance reports and prepare comprehensive reports documenting positive and negative findings from site activities, data systems, and other records; recommend improvements to contractor performance.
• Effectuate corrective action for underperforming contractors and conduct site visits to monitor and report on progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level