Contract Management Specialist

iA Financial Group • Montreal, QC

11d • Hybrid

About The Position

As a Contract Management Specialist, you will play a key role in the effective administration of agent contracts. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. The company aims to help its clients feel confident and secure about their future.

Requirements

• Holds a university degree in business administration or a related field (a combination of education and relevant experience will also be considered)
• Has 2 to 3 years of experience in an analytical or administrative role
• Is recognized for strong analytical skills and the ability to structure information effectively
• Stands out for curiosity, a continuous desire to learn, proactivity, and the ability to navigate ambiguity
• Demonstrates strong autonomy as well as excellent adaptability and problem-solving skills
• Has an advanced level of proficiency in French, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual French-speaking colleagues and clients
• Has an advanced level of proficiency in English, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual English-speaking colleagues and clients

Responsibilities

• Providing customer service by email and phone to answer questions related to contracts across the various distribution networks
• Analyzing and processing new agent contract applications, ensuring the accuracy and compliance of information
• Analyzing, assessing, and processing requests related to transfers and financial compensation evaluations, in accordance with established business rules and compensation scales
• Recommending approval of contracts and license sponsorship requests to the manager, in line with province-specific requirements
• Entering, updating, and monitoring contract and license information in the designated administrative system
• Working closely with team members to achieve shared objectives, while taking advantage of professional development opportunities (mentorship, participation in special projects, etc.)

Benefits

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces
• Investing in employees and surrounding themselves with the most reputable leaders in the industry
• A workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability
• A stimulating and safe work environment
• Real work-life balance with a flexible work model

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees