Contract Lifecycle Management Business Process Expert

Philips•Nashville, TN

5d•$93,000 - $165,000•Hybrid

About The Position

As a Contract Lifecycle Management (CLM) Business Process Expert (BPE), you will drive transformative impact to shape and continuously improve the CLM process domain by clarifying requirements, designing and testing smarter processes and tools, and translating business needs into scalable automated solutions that elevate how teams manage commercial contracts.

Requirements

5+ years of experience in contract lifecycle management, information management, process improvement, technology enablement, or other related field of work.
Strong knowledge of order booking, quoting, and CLM tools (e.g. SAP, Apttus, Conga).
Knowledge of Salesforce Object Query Language (SOQL) and Structured Query Language (SQL).
Bachelor’s degree in information management, business management/administration, or other technical and business-related fields of study, or equivalent combination of education and above listed experience.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Influential, consultative individual contributor with proven success navigating complex healthcare, sales, and service environments, harmonizing processes into enterprise solutions, shaping technology strategies, driving change across matrixed organizations, and building strong cross‑functional partnerships through exceptional communication and stakeholder management.

Responsibilities

Drive platform implementation and ongoing process optimization, applying deep process gap analysis expertise to identify gaps and recommend best-practice solutions.
Partner closely with Global Contracts Capability Experts, Contract Operations, Master Data, IT, and Market & Process Innovation teams to ensure cohesive process and technology alignment.
Collaborate and align applications, data models, and system capabilities with business requirements.
Provide integration recommendations that support end-to-end business objectives.
Lead and support deployment programs to ensure processes and solutions are implemented as designed.
Act as a change agent by clearly articulating the impact of new processes and applications to deployment teams.
Own and contribute to deployment materials, guidelines, work instructions, and learning content in collaboration with Philips University and other learning partners.
Build and sustain communities of practice and subject matter expert (SME) networks to share knowledge, standards, and continuous improvement opportunities.
Influence global stakeholders to adopt standard processes, tracking performance metrics to measure effectiveness and identify areas for improvement.