Contract Integrity Specialist

Integrity Marketing Group•St Albans, WV

11d

About The Position

Manage sales, hierarchy, and agent data. Document, store, and/or enter information into the appropriate locations to document contracting changes and updates. Works with department heads, sales, and subject matter experts to resolve questions and understand nuances with contracting data. Reach out to Carriers as needed to collect and confirm missing information needed to update records. Coordinate movements with the Payee change process with internal teams. Facilitate and manage discussions on updating contracts. Manage carrier updates and communicate to teams as needed; validate and update various data points pertaining to contract and payee records. Effectively communicate with team members regarding progress, hurdles, or areas where they need assistance. Provide feedback on, and suggest improvements to current processes and contribute fresh ideas to departmental leadership.

Requirements

Exhibits sound and accurate judgement, including appropriate people in decision-making process.
Conveys a friendly, positive attitude while always maintaining professionalism; Ability to maintain composure during high pressure and challenging situations.
Strong customer service skills to help support internal teams and departments.
Ability to demonstrate accuracy and thoroughness.
Follows departmental policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values.
Use time efficiently and completes work in a timely manner.
Maintains confidentiality.
Adaptability to handle shifting priorities and new processes in a dynamic environment.
Ability to manage multiple projects while maintaining quality.
High School Diploma.
2+ of administrative experience preferred.
1+ of Contracting/ Insurance experience preferred.
Familiarity with basic computer functions is needed.
Prior experience with data collection research and analysis strongly preferred.

Responsibilities

Manage sales, hierarchy, and agent data.
Document, store, and/or enter information into the appropriate locations to document contracting changes and updates.
Works with department heads, sales, and subject matter experts to resolve questions and understand nuances with contracting data.
Reach out to Carriers as needed to collect and confirm missing information needed to update records.
Coordinate movements with the Payee change process with internal teams.
Facilitate and manage discussions on updating contracts.
Manage carrier updates and communicate to teams as needed; validate and update various data points pertaining to contract and payee records.
Effectively communicate with team members regarding progress, hurdles, or areas where they need assistance.
Provide feedback on, and suggest improvements to current processes and contribute fresh ideas to departmental leadership.