Contract Instructional Designer

AllenCommPleasanton, CA
Hybrid

About The Position

This is a temporary work assignment for the rest of 2026, we are looking for an Instructional Designer with financial industry experience to work hybrid, Monday through Friday, 40 hours a week. Must live within the Pleasanton, CA area or willing to commute to the Credit Union on a weekly basis. Role: Designs and develops training programs, curriculum, methods and materials for various audiences. Conducts skill assessments and collects input to identify training or development needs, goals, gaps, and appropriate course content and training curriculum. Develops training and resources to support strategic initiatives and defined credit union competencies. Establishes metrics to evaluate training effectiveness. Conducts evaluations to measure training effectiveness. Collaborate with business partners and vendors to provide training and materials to support new initiatives, processes, and systems. Performs research, updates, maintenance, troubleshooting and educating our employees on our various knowledgebase and core operating systems.

Requirements

  • Three years to five years of similar or related experience.
  • A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
  • Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
  • Must possess excellent communication skills (written, verbal, non-verbal).
  • Comfort with public speaking/making presentations.
  • Familiarity with a variety of software systems (including Microsoft Suite) as well as internal computer systems and applications.
  • Must be able to operate computer software and business equipment.
  • Ability to prioritize work assignments and meet established deadlines.
  • Professionalism in appearance, dress, and attitude is a must.
  • Ability to travel to offsite destinations as needed.
  • Clean driving record.

Responsibilities

  • Designs, develops, and evaluates training materials, training classes, and training procedures. This includes the design and production of ecourses and media related training with minimal supervision.
  • Creates and implements the training plan for various programs, curriculum, and projects. Determines appropriate method, resources, and assessments to support prescribed training needs.
  • Work with business partners and classroom facilitators to ensure materials are sufficient, well received, and up-to-date.
  • Responsible for conducting new product, system, or procedure training. Back-up instructor for all department training courses including new employee, sales, technical, and on the job training. May include use of computers and software. May conduct training that is technical in nature as well as soft skills training.
  • Tracks the progress of trainees through routine tests, observation, and feedback from supervisors; evaluates the effectiveness of the current training.
  • Completes required reports and documents; attends meetings as required. Supports BVS training administration.
  • Performs other job related duties as assigned.
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