Contract Administrator - Atlanta, GA or Jacksonville, FL

HD Supply•Jacksonville, FL

11d•Onsite

About The Position

The Contract Administrator provides full-cycle contract administration support for assigned contracts, ensuring execution in accordance with company policies, legal requirements, and applicable governmental provisions. The role administers new and renewal contract activities, including proposals, negotiations, contract administration, and compliance. It provides guidance on government RFP proposals, partners with Sales to develop contracts that support business opportunities, and stays current on government procurement, contracting, and administration practices and trends. The position also oversees third-party compliance requirements that support customer orders and invoice payments, and supports customer activations and rebate validation processes. It partners with Sales, Legal, customers, and other internal teams to resolve issues, maintain internal controls, support revenue accuracy, and provide a positive customer experience. The role is based in Atlanta, Georgia, or Jacksonville, Florida, in a comfortable indoor environment and typically requires 5% to 20% overnight travel.

Requirements

Typically requires a bachelor's degree in a related discipline, or a master's degree with related experience.
Typically requires 2–5 years of experience in a related field with a bachelor's degree, or 2–4 years with a master's degree.
Certification is required in some areas.
Strong critical-thinking and problem-solving skills, with a solution-oriented approach.
Ability to work independently, take initiative, and find creative solutions to unique or complex requests.
Strong relationship-building and communication skills, including the ability to partner with Sales, Legal, customers, and cross-functional teams.
Highly organized, with the ability to manage multiple priorities and responsibilities.
Ability to review information, identify potential issues, and support accurate and compliant business processes.
Adaptability and comfort supporting a variety of business and customer needs.
Ability to analyze complex data and resolve missing or incomplete information and inconsistencies or anomalies.

Nice To Haves

Previous sales experience and understanding of the customer and sales process.
Experience with SQL, SAP, and/or Vistex.
Previous contract administration experience.
Experience supporting compliance processes or third-party vendor compliance platforms.
Experience with customer activations, invoicing, rebates, or related sales support processes.

Responsibilities

Work with business partners on assigned contract negotiations and ensure completed proposals meet legal, business, and government requirements, including FARs, DFARs, GSA, and GSA Advantage, and are submitted on time.
Serve as the primary contact for the Sales team on contractual matters and understand how terms and conditions affect pricing and schedules.
Analyze requests for proposals (RFPs), requests for quotations (RFQs), and similar information.
Provide contract administration guidance and work with leadership, internal customers, and external customers to meet changing requirements and support customer satisfaction.
Ensure compliance with contractual agreements and partner with Legal as appropriate on contractual agreements or disclosure requirements.
Support daily contract administration, including agreement negotiations, contract setup and closeout, contract modifications, and maintenance of contract files.
Coordinate contract implementation and coordinate fees and payments according to contractual requirements.
Oversee third-party compliance requirements that support customer orders and invoice payments.
Support customer activations and rebate validation processes that contribute to revenue accuracy.
Partner with Sales, Legal, customers, and other internal teams to resolve issues and maintain internal controls.
Resolve missing or incomplete information and inconsistencies or anomalies in complex research or data.
May provide general guidance or training to junior-level support or professional personnel.