Contract Administrator

Cook & Boardman Group•Dover, DE

About The Position

Manage the process of reviewing and administering all recurring monthly revenue and associated licensing. This role includes invoicing customers, managing contract cancellations and annual renewals, and ordering required product licenses from vendors. As a Contracts Administrator, you will work with accounting, sales staff, and vendors to ensure compliance with all recurring contract terms. You will report directly to the Controller.

Requirements

Attention to detail
Proficient computer skills, including Microsoft Office Suite
Intermediate level Excel skills required- must be able to use pivot tables, VLOOKUP’s and filters
Strong organizational skills
Effective oral and written communication skills
Strong interpersonal and customer service skills
Ability to multi-task, work under pressure, and meet deadlines

Nice To Haves

Experience in Sedona a plus

Responsibilities

Serve as a liaison between Sales Department and Finance Team for recurring revenue contract issues and approvals
Responsible for managing licenses and Software Support Agreement renewals, additions, and cancellations
Reconciliation of vendor invoices to active licenses
Coordinate the annual Master Renewal process with the Sales Team
Responsible for the entire recurring revenue contract cancellation process
Run Cycle Billing each month for recurring revenue in accounting software
Issue customer credits for recurring revenue cancellations as needed
Assist with importing jobs from sales system into accounting software
Provide excellent internal and external customer support regarding recurring revenue contract inquiries
Creating Inspections schedules in accounting software for customer accounts
Responsible for billing of customer pass through internet services
Prepare monthly recurring revenue tracking reports for month end close
Prepare and submit monthly Cry Wolf (false alarm) reporting to different state agencies
Other relative duties as assigned