Contract Administrator - Spare Parts ( Part-Time / 3 days a week )

ABB • Milton, ON

3d • CA$67,500 - CA$90,000 • Hybrid

About The Position

As a Spare Parts Contract Administrator, you will provide customer support, including order and payment assistance, to achieve target service quality, operational efficiency, and customer satisfaction. You will process orders by coordinating with Sales, Product Marketing, Logistics, Supply Chain, and other internal teams to ensure accurate and timely delivery of products. This role serves as the first point of contact for customer inquiries and orders. The position is part-time, three days a week, for a 15 to 18-month contract. The work model is hybrid, and this role contributes to the Electrification Service division.

Requirements

• Possess a Diploma or University degree in Business Administration or a related discipline.
• 2 to 5 years of experience in a similar role, manufacturing industry is an asset
• Knowledge of contractual, legal and commercial aspects.
• Excellent communication skills.
• Experience with SAP Business Management System (ERP).
• Knowledge and experience with Lean Six Sigma concepts.
• Strong organizational skills, proactive, results-oriented; tactful and diplomatic.
• Strong knowledge of Excel, Word, One Note, MS Project.

Nice To Haves

• manufacturing industry is an asset

Responsibilities

• Communicate and ensure customer satisfaction.
• Prepare purchase requisitions & execute customer orders from order booking to payment.
• Ensure customer orders are carried out and delivered on-time and per contractual requirements.
• Ensure that order documentation is complete, current and properly backed up.
• Accurately maintains backlog in terms of delivery dates & forecast. Participate in backlog review meetings. Supports inventory process.
• Create and maintain master data such as Material Master, Information Records, Source List.
• Cross functionally works with Sales & Marketing, Receiving & Shipping, and Supply Chain.
• Effectively implements and leverages the use of existing tools and processes.
• Ensure key performance indicators (KPI’s) such as on-time delivery and quality are met through oversight. May be required to define improvement action plan to achieve KPI’s.

Benefits

• ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree