Contract Administration Manager I

TX-HHSC-DSHS-DFPS•Austin, TX

13d

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) Office of Administration (OA) seeks a highly qualified candidate to fill the position of Contract Administration Manager within the Contract Operations, Eligibility Operations and Disability Determination Services (EODDS) Contracts Team. OOA is driven by its mission to lead with integrity and professionalism while supporting all stakeholders to provide excellent customer service. This position makes a significant contribution to OOA's mission by performing advanced (senior-level) contract administration work with the highest level of accuracy, timeliness, and in accordance with HHSC standards. The position provides comprehensive oversight, leadership, and strategic planning for a portfolio of AES contracts. Responsibilities include overseeing the work of contract management professionals towards the achievement of contracting objectives and goals; development and maintenance of the internal contracting standards; developing relationships across divisions and agencies to ensure program, project, and contract activities are collaborative and coordinated among impacted parties; development of short and long-term strategies and goals for the administration of contracts; ensuring accountability and responsibility for performance results; exercising sound judgment in making critical decisions and analyzing complex information; interpreting state and federal laws, rules and regulations; applying appropriate intervention and administrative remedies; development of comprehensive plans and standards for ensuring procurements, contracts, and amendments are developed thoughtfully and executed expeditiously; and ensuring all procurement and contract-related tasks are performed with the highest level of accuracy and in accordance with HHSC standards.

Requirements

Knowledge of the principles and practices of contract administration, management, and monitoring.
Knowledge of contract performance analyses and monitoring procedures.
Knowledge of state and federal laws, rules, regulations, policy and procedures relevant to contracts.
Knowledge of policies, functions, and operations of governmental entities.
Skill in critical thinking.
Skill in communicating effectively both orally and in writing.
Skill in establishing and maintaining effective working relationships.
Skill in operating a personal computer.
Skill in time management.
Skill in project management.
Skill in effective oversight to include planning, development and implementation of systems and processes.
Skill in the use of standard office equipment and software.
Skill in excellent oral and written communication.
Ability to identify and analyze problems, evaluate alternatives and propose effective solutions.
Ability to prioritize and complete multiple tasks within tight deadlines.
Ability to interpret and analyze statutes.
Ability to analyze, evaluate and summarize management records for accuracy and conformance to procedures, rules, and regulations and to draft clear and concise reports and correspondence regarding findings.
Ability to interpret rules, regulations, policies, and procedures.
Ability to deal effectively, courteously, and discretely with staff and the public through telephone, email, and personal contact.
Ability to work independently within the context of role expectations and responsibilities.
Ability to maintain confidential information.
Must possess a current and valid Certified Texas Contract Manager (CTCM) certification issued by the Texas Comptroller's Office or secure CTCM within 12 months of hire date.
Graduation from an accredited four-year college or university with major coursework in a field relevant to the health and human services is preferred.
At least three (3) years' experience managing solicitations, contracts, or amendments is required.
Experience and education may substitute for one another on a year-for-year basis.

Responsibilities

Oversees the operations and activities of managing and monitoring contract performance.
Participates in the analysis of contractual issues and oversees the preparation of reports of findings and recommendations.
Oversees risk assessments and determines the methodology and frequency of monitoring activities, which may include but is not limited to, billing validation, on-site visits, desk reviews, process improvement monitoring, and team approach monitoring.
In coordination with the contract teams and program area staff, ensures the completion of the risk assessment tool for all applicable contracts to prioritize monitoring activities and establish monitoring plans.
Facilitates contract termination and closeout, including the review and analysis of all program reports and actions, equipment reconciliation (if applicable), and record disposition according to contract terms.
Serves/participates on committees regarding assigned contract/program area, new departmental statewide initiatives, and redesign of contract related processes, to include the development and implementation of effective techniques for evaluating performance and compliance.