Continuum of Care Coordinator - FT - Onsite Charlotte & Raleigh

Human Coalition•Raleigh, NC

3d•Onsite

About The Position

The Continuum of Care Coordinator role is responsible for gathering information, identifying, and solving challenges of incoming client referrals, and providing casework type services to clients. The Continuum of Care Coordinator is also responsible for developing relationships with community resources and social service agencies to gather information for referrals and make the information available to clients to assist Human Coalition achieve its mission of existing to rescue children and serve families across America. Continuum of Care Coordinators are responsible for identifying and communicating eligibility requirements and processes of resources within the community to clients that we serve. This position is intended to bridge the gap between clients in need and the support offered by community and state programs. Human Coalition is an innovative, energetic, compassion-driven non-profit organization with the purpose to end abortion.

Requirements

Bachelor’s degree in Social Work required
Licensure to be obtained at the expense of the candidate required within first 90 days of employment
1+ years of Social Service experience
Passionately aligned with the mission and vision of Human Coalition
Comfortable in creating trusting relationships within all levels of the organization
Strong organizational skills and attention to detail
Ability to maintain a high level of confidentiality
Ability to maintain a professional and positive attitude
Ability to work in a fast-paced, changing environment
Desire to serve others

Responsibilities

As referred by clinic staff, connecting with clients facing an unplanned pregnancy who are considering abortion to identify potential barriers/need
Assess the challenges that are influencing the client’s decision-making process
Coach and connect clients to the necessary resources to relieve pressure to abort
Walk alongside clients and provide action steps as they work to eliminate barriers or challenges that may influence the decision for their pregnancy
Continue to meet with and coach clients to work through their challenges as needed
Connect clients to a volunteer mentor within the local church/program for further education
Protect clients’ health information for confidentiality, authorized access for treatment, and data security
Find, develop, and maintain network of resources within local churches, community organizations, state programs, and social service agencies to utilize for client needs
Document all client communication in client management system
Assess client stability and risk assessment scores
Work alongside other departments to address complete client care and scope of needs
Develop, track and measure effectiveness of Continuum of Care process per KPI’s
Communicating via email, phone, text message, etc. for regular cadence of follow-up with clients as well as community partners
Perform other duties as assigned