Continuous Improvement Specialist

Arvato • Ontario, CA

6d

About The Position

The Continuous Improvement Lead supports site-wide initiatives to evaluate and improve processes, systems, and operations. The role champions initiatives that enhance operational efficiency, reduce costs, and improve customer satisfaction in a supply chain services environment. It uses CI methodologies, tools, and analytics to identify improvement opportunities, lead projects, and collaborate with cross-functional teams to deliver sustainable performance gains.

The role also coaches and trains teams in continuous improvement practices, presents progress and outcomes to senior management, engages customers and other stakeholders, and leads change initiatives. It requires a resilient, adaptable, and proactive leader who can manage multiple initiatives and foster a culture of continuous improvement.

Requirements

• Bachelor’s degree in logistics, industrial engineering, project engineering, or a related discipline, with five years of related experience and/or training; or an equivalent combination of education and experience.
• Lean experience and strong knowledge of Lean processes and methodologies in a manufacturing and/or supply chain environment.
• Certification in Lean, Six Sigma, or another continuous improvement methodology.
• Strong analytical, problem-solving, and project management skills.
• Strong interpersonal, leadership, and verbal and written communication skills.
• Ability to collaborate and influence at different organizational levels and achieve results through others.
• Ability to manage multiple initiatives, prioritize work, and handle a diverse range of projects and workforce.
• Ability to coach and motivate individuals and teams, facilitate differing views, and apply conflict management skills.
• Ability to observe objectively, reflect, draw conclusions, and solve practical problems in team settings.
• Knowledge of Total Quality Management (TQM) techniques.
• Experience with Value Stream Mapping, facilitating Kaizen events, and Lean tools and processes such as continuous flow, setup reduction, pull systems, TPM, and 5S.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups.
• Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions.
• Ability to interpret written, oral, diagram, or schedule instructions and solve problems where standardization is limited.
• Knowledge of basic Microsoft Office applications.

Nice To Haves

• Black Belt or Green Belt training.
• At least one year of experience working with High-Tech companies.
• At least one year of SAP experience.
• Working knowledge of warehousing, transportation, and customer clearance fundamentals.
• Bilingual English/Spanish skills.
• Advanced Excel capabilities.

Responsibilities

• Lead and support site-related continuous improvement initiatives.
• Promote adoption and use of continuous improvement methodologies and tools.
• Improve operational efficiency, customer satisfaction, and cost performance.
• Evaluate processes and operations to identify inefficiencies and improvement opportunities.
• Lead and oversee continuous improvement projects from inception through completion.
• Collaborate with cross-functional teams and secure their involvement in improvement projects.
• Mentor, coach, and train teams on Lean, Six Sigma, Kaizen, and other continuous improvement methods.
• Present project progress, findings, and outcomes to senior management.
• Engage customers, suppliers, and other stakeholders to gather feedback and align improvement initiatives with business needs.
• Lead change initiatives, facilitating transitions and mitigating resistance.
• Use process mapping, root cause analysis, statistical analysis, and other tools to drive improvements.
• Manage multiple projects, prioritize work, and apply conflict management skills.
• Coach individuals and small groups or teams and help achieve results across departments.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level