Continuous Improvement Specialist (26-17)

Centerra-SRS•Aiken, SC

1d•Onsite

About The Position

Administers the Centerra-Savannah RIver Site (SRS) Issues Management Program. Responsible for the overall administrative management of the SRS Site Tracking, Analysis, and Reporting (STAR) database. Analyzes and tracks all internal and external deficiencies to determine patterns or trends, and assigns the appropriate significance category. Plans, organizes, schedules, and conducts Deficiency Analysis Group meetings, including facilitating causal analysis and developing corrective action plans. Assigns verification and validation actions as required, monitors suspense dates for corrective actions, and develops/distributes STAR and Deficiency Analysis Reports. Conducts training as needed to inform, educate, and assist company personnel on the STAR database and assessment input. Manages and administers the Centerra-SRS Employee Leading and Improving Towards Excellence (ELITE) suggestion program. Solicits and encourages employee suggestions to improve operational processes and facility configurations to boost efficiencies, reduce costs, and increase customer satisfaction. Evaluates ELITE suggestions with key personnel, serves as an advocate for implementation, develops and delivers program status reports, and recognizes employee efforts and accomplishments. Analyzes business, administrative, and protective force processes to evaluate compliance and identify opportunities for process improvements. Guides, supports, and assists teams in applying process improvement methodologies and tools to execute projects that yield measurable metric results. Researches best practices and analyzes complex operational data to identify trends, key drivers, and opportunities to boost efficiency, reduce costs, and maximize asset utilization. Ensures the collection, analysis, and graphical display of meaningful data to track performance levels and facilitate data-driven decision-making. Administers the Performance Measurement Program. Responsible for program-level administration and coordination, including metrics software administration, report preparation, and internal customer support for metric development, data entry, and reporting. Prepares department reports as required. Participates in assigned special inquiries and investigations, and provides input on revising departmental procedures and practices. Must comply with the provisions for environment, safety and health as stated in Standard Procedure 1-3100, General Safety Procedure, and adhere to the Integrated Safety Management System Core Functions and Guiding Principles.

Requirements

Bachelor’s degree in Business Administration or an equivalent combination of education, training, and experience.
Two years of professional experience analyzing and developing solutions to organizational issues or developing business processes and systems.
One year of professional experience focused on process optimization, compliance adherence, and rigorous attention to detail within an operational or administrative environment.
Experience with analytical tools and processes using databases, spreadsheets, and other business applications.
Experience with causal and/or root cause analysis techniques to resolve identified programmatic issues.
Must be able to obtain/maintain a DOE "L" security clearance.

Responsibilities

Administer the Centerra-Savannah RIver Site (SRS) Issues Management Program.
Manage the SRS Site Tracking, Analysis, and Reporting (STAR) database.
Analyze and track internal and external deficiencies to determine patterns or trends.
Assign appropriate significance categories to deficiencies.
Plan, organize, schedule, and conduct Deficiency Analysis Group meetings.
Facilitate causal analysis and develop corrective action plans.
Assign verification and validation actions.
Monitor suspense dates for corrective actions.
Develop and distribute STAR and Deficiency Analysis Reports.
Conduct training on the STAR database and assessment input.
Manage and administer the Centerra-SRS Employee Leading and Improving Towards Excellence (ELITE) suggestion program.
Solicit and encourage employee suggestions for process improvements.
Evaluate ELITE suggestions with key personnel.
Serve as an advocate for the implementation of ELITE suggestions.
Develop and deliver program status reports for the ELITE program.
Recognize employee efforts and accomplishments related to the ELITE program.
Analyze business, administrative, and protective force processes for compliance and improvement opportunities.
Guide, support, and assist teams in applying process improvement methodologies and tools.
Execute projects that yield measurable metric results.
Research best practices and analyze operational data to identify trends and opportunities.
Ensure the collection, analysis, and graphical display of data for performance tracking and decision-making.
Administer the Performance Measurement Program.
Coordinate program-level administration, including metrics software administration.
Prepare reports for the Performance Measurement Program.
Provide internal customer support for metric development, data entry, and reporting.
Prepare department reports as required.
Participate in assigned special inquiries and investigations.
Provide input on revising departmental procedures and practices.
Comply with environment, safety, and health provisions.
Adhere to the Integrated Safety Management System Core Functions and Guiding Principles.