Continuous Improvement Specialist III

University of Central Florida • Orlando, FL

6d • $80,000 - $85,000 • Onsite

About The Position

Facilities and Business Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. Facilities and Business Operations is seeking a Continuous Improvement Specialist III to support continuous improvement initiatives that enhance service delivery, quality, and operational performance. This role directly supports the Director of Process Improvement by leading continuous improvement projects, developing data-driven recommendations, and working with cross-functional teams to implement sustainable operational improvements. The successful candidate will help foster a culture of continuous improvement by partnering with departments to identify opportunities, facilitate change, and implement and sustain operational improvements.

Requirements

• Bachelor’s degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Valid Class E driver’s license.
• Authorized to work for any U.S. employer.
• Must reside in Florida as of the date the employment begins.

Nice To Haves

• 3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or other large organizational setting, with demonstrated contributions to improving efficiency and quality.
• Working knowledge of Lean, Six Sigma, or other process improvement methodologies, with demonstrated experience applying these methodologies to improve operational processes.
• Lean certification, Six Sigma Green Belt certification, or an equivalent professional continuous improvement credential.
• Experience applying statistical or analytical techniques to evaluate process performance, identify variation, and support data-driven decision making.
• Demonstrated experience applying Kaizen principles and facilitating the teaching, coaching, and execution of Kaizen activities.

Responsibilities

• Lead continuous improvement initiatives through the application of Lean principles, process analysis, and collaborative problem-solving to improve operational efficiency, service delivery, and organizational performance.
• Facilitate Kaizen training, problem-solving workshops, and continuous improvement activities that engage stakeholders, document outcomes, and support sustainable process improvements.
• Apply Lean, PDCA, and Six Sigma problem-solving methodologies, including process mapping, root cause analysis, waste identification, and visual management techniques to improve operational performance.
• Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.
• Lead and coordinate continuous improvement projects by establishing project plans, facilitating cross-functional collaboration, tracking milestones, documenting lessons learned, and communicating project status to stakeholders.
• Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level