Continuous Improvement Specialist II, Industrial Engineering (Santa Ana, CA)

Collectors•Santa Ana, CA

7d•$79,000 - $93,000•Onsite

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We’re looking for a Continuous Improvement Specialist II to drive operational excellence culture by leading improvement efforts that strengthen how the organization operates. Building on established continuous improvement skills, you will independently manage moderate scope initiatives, analyze process and performance data, and recommend practical solutions that improve efficiency, quality, cost effectiveness, and risk control. You will apply professional judgment within established guidelines and play an active role in improving and sustaining enterprise processes and performance standards. You’ll report to the Senior Manager, Continuous Improvement and work onsite from our Santa Ana, California office with occasional travel (3-4 times per year). Onsite Requirement: This role requires you to be onsite in the office 5 days per week.

Requirements

Bachelor’s degree in Engineering, Business, Operations Management, or a related field; or equivalent professional experience
Typically requires a minimum of 2 years of related experience, or an advanced degree with limited professional experience
Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained
Applies developing professional expertise in continuous improvement, analytics, and business operations to resolve a variety of operational issues
Exercises discretion and independent judgment within defined procedures to address problems of moderate scope and recommend improvements
Works with minimal day-to-day supervision; receives general direction on new or complex assignments, with work reviewed for quality, effectiveness, and alignment with objectives
Strong analytical and problem solving skills applied to moderately complex business operations
Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
Ability to exercise professional judgment and provide standard advisory recommendations within established frameworks
Effective written and verbal communication skills for preparing analyses, reports, and presentations
Candidates must be authorized to work in the United States.

Nice To Haves

Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained

Responsibilities

Lead analysis of end-to-end business processes using Value Stream Mapping (VSM), DMAIC, and related methodologies to identify inefficiencies, risks, and improvement opportunities across functions
Independently execute assigned continuous improvement initiatives, determining appropriate analytical methods, adapting standard approaches as needed, and recommending sustainable, data-driven solutions
Plan and facilitate structured improvement events (e.g., Kaizen workshops), including defining scope, coordinating cross-functional participation, and documenting outcomes and controls to improve safety, quality, service, cost and people engagement
Develop, refine, and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement
Define and refine KPIs and performance measurement frameworks; analyze operational and financial data to evaluate trends, improvement results, capacity, and productivity
Prepare dashboards, analyses, business cases, and ROI estimates that support leadership decision-making and prioritization
Perform workflow, timebased, and process analyses to inform optimization recommendations and support planning activities
Provide professional, consultative guidance to managers on process design, improvement strategies, and operational controls
Exercise judgment within established policies and procedures to prioritize improvement opportunities, interpret results, and recommend courses of action aligned with organizational goals
Support planning, tracking, and reporting of improvement initiatives, including timelines, resource needs, and budget inputs for assigned work
Build productive working relationships with operational teams, support functions, and external vendors to resolve issues and implement improvement solutions
Communicate complex analytical findings clearly and concisely to non-technical audiences, including leaders and cross-functional stakeholders
Contribute to capability building by supporting training materials, best practice documentation, and knowledge sharing related to continuous improvement methodologies