About The Position

The Continuous Improvement & Operations Analytics Specialist II leads improvement projects aligned with NBS Next initiatives, working across all functions and levels of the ICS organization to advance operational excellence through continuous improvement, data analytics, and digital solutions. The role serves as a technical resource for operational metrics, Power BI development, reporting automation, and data visualization, partnering with business leaders to identify and implement process improvements. The position creates value by identifying and eliminating waste, analyzing operational performance, developing predictive insights, and implementing automated reporting solutions. Its work supports stronger KPI performance, data-driven decision making, continuous improvement capabilities, and a culture of operational excellence. The role also supports standardization and best-practice sharing across the ICS business and collaborates with Operations, Engineering, Supply Chain, Quality, Finance, and IT. The position operates in office and manufacturing environments and requires an estimated 20% domestic and international travel.

Requirements

  • Bachelor's degree in Engineering, Operations, Business, Information Systems, Data Analytics, Supply Chain, or a related field preferred; equivalent experience may be considered in lieu of degree requirements.
  • 3–7 years of experience in Continuous Improvement, Operations Excellence, Manufacturing Analytics, Business Intelligence, or related disciplines.
  • Demonstrated experience developing Power BI dashboards, data visualizations, data models, and reporting solutions.
  • Experience analyzing operational performance data and using analytics to drive business improvements.
  • Proficiency in Lean thinking, with application in operational and transactional environments.
  • Change management and process transformation experience.
  • Experience leading process-mapping sessions using SIPOC or comparable methodologies.
  • Experience managing projects and improvement initiatives with detailed project plans.
  • Strong analytical skills and ability to turn complex data into actionable business insights.
  • Detail-oriented, self-starter with strong organizational skills.
  • Ability to lead initiatives collaboratively and independently in a dynamic environment.
  • Strong interpersonal and stakeholder management skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Ability to influence decisions through data, analysis, and business acumen.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office, Power BI, SAP, SharePoint, and project management tools.

Nice To Haves

  • SAP experience is preferred.
  • Advanced Power BI expertise, including dashboard design, DAX development, data modeling, visualization, and reporting automation.
  • Knowledge of predictive analytics, performance forecasting, and KPI development.
  • Knowledge of automation technologies and digital workflow solutions.

Responsibilities

  • Develop, train, and coach employees in Continuous Improvement fundamentals, supporting implementation of NBS Next principles throughout the organization.
  • Compile data, manage databases, ensure data integrity, build reports, and continuously improve information metrics, reporting processes, and business insights.
  • Serve as technical lead for operational KPI visualization, dashboard deployment, and performance reporting initiatives.
  • Design, develop, and maintain Power BI dashboards, reports, data models, and automated reporting solutions.
  • Analyze operational, manufacturing, and business performance data to identify trends, risks, root causes, and improvement opportunities.
  • Develop predictive analytics and performance forecasting tools to support proactive business decision making.
  • Lead implementation of automation solutions that reduce manual effort, improve data accuracy, and enhance operational efficiency.
  • Help define and execute Continuous Improvement initiatives that support short- and long-term business objectives.
  • Support NBS standardization and best-practice sharing across the ICS business.
  • Lead CI initiatives and problem-solving projects with business functions to improve Safety, Quality, Delivery, Inventory, Productivity, and Cost (SQDIPC).
  • Partner with Operations, Engineering, Supply Chain, Quality, Finance, and IT to establish meaningful performance metrics and reporting standards.
  • Maintain project pipelines supporting divisional strategic business initiatives.
  • Present analytical findings and improvement recommendations to business leadership.
  • Perform other duties as assigned.
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