Continuous Improvement Manager

Yusen Terminals LLC•Los Angeles, CA

8h•$120,000 - $165,000•Onsite

About The Position

Yusen Terminals LLC (“YTI”, based in Terminal Island (Los Angeles), CA, is a affiliate of Ocean Network Express (ONE) with headquarters’ office in Singapore. YTI operates a state-of-the-art marine container terminal in the Port of Los Angeles. YTI was established in 1991 at the Port’s Berths 212-218. The services we provide are stevedoring and terminal operations for Premier Alliance (ONE, HMM and Yang Ming) as well as slot chartering from Evergreen, CMA-CGM, APL, COSCO and OOCL. As a full-service marine terminal, YTI provides modern technology, equipment, on-dock rail, storage facilities and Alternative Maritime Power (AMP®). YTI’s highly experienced management team are devoted to efficient cargo handling with a focus on service delivery and customer satisfaction. We currently operate ten, Post Panamax Gantry cranes including six, state-of-the-art Super Post Panamax Gantry cranes. YTI is focused on giving all our customers a reliable “Best-in-Class” service delivery as well as a complete suite of marine terminal services to the shipping and transportation community. Do you dream of working in a job where you can be valued from Day One by your contribution? Yusen Terminals LLC is a place where our people are encouraged to grow and be successful in a thriving industry. If you are someone who likes working in a high energy environment, then Yusen Terminals LLC is the place for you! According to a 2023 report from the HEA Group, a higher education research and consulting agency, Marine Transportation is #4 in the top 10 of the highest paying majors in 2023! the right environment and continual development, and we reward performance for anyone that performs! We offer excellent comprehensive benefits with full company paid medical. If you see today’s supply chain challenges as an opportunity to get creative without sacrificing quality, Yusen Terminals LLC is a place where our people enjoy new challenges and opportunities to grow and be successful in a thriving industry. If you are someone who likes working in a high energy, fast paced, and dynamic environment then Yusen Terminals LLC is the place for you! Overview: Reporting to the Director of Continuous Improvement, the Manager, Continuous Improvement will oversee all aspects of Continuous Improvement in every operational perspectives pursing process excellence and efficiency gains / accuracy of our execution.

Requirements

Undergraduate degree in Business Administration or equivalent four-year degree is preferred
Minimum of 3 years’ experience with business operations or the equivalent combination of education and experience
Demonstrated ability to identify opportunities for process or project improvements and work independently
Demonstrated strong reporting and analysis capabilities
Knowledge of Terminal Operating Systems
Excellent oral, written and presentation skills
Excellent time management skills and detail orientation
Excellent computer proficiency (Including, but not limited to, Word, Excel, Outlook)
Strong leadership and time management skills
Strong interpersonal, presentation and communication skills
Strong facilitation, conflict management, problem solving and project management skills
Ability to balance and prioritize multiple projects
Ability to work with mathematical concepts such as probability, statistical inference & regression
Ability to effectively model & forecast complex operational processes & flows
Ability to work with Minitab or equivalent statistical software

Responsibilities

All employees have the responsibility to plan and execute our work in ways that prevent injuries. It is an expectation we lead by example and require all employees to adhere to our safety procedure.
Establish close collaboration, cooperation and communication with operations teams and assume an ultimate coordinating role and responsibility for overall metric reporting and strategic analysis activities within the operations departments.
Forecast & control heavy equipment & chassis usage on the facility to ensure efficient operations.
Independently work between operations departments to ensure TOS is properly configured & the strategic plan is followed.
Perform post - mortem analyses to determine effectiveness of operational decisions & use Six Sigma (or similar) methodology to continuously improve facility performance.
Regularly review operational KPIs and assists the operations team in designing new or amended KPIs as needed based on business needs.
Develop working relationships throughout all departments, at all levels (both management and labor), to understand on-going business needs. Identify potential improvements in processes and then, in conjunction with other members of the management team, develop, vet, and coordinate the implementation of new procedures needed to support changes, efficiencies, etc. aimed at business optimization.
Responsible for establishing and implementing process documentation library, process documentation update and change control, and process documentation access management.
Anticipates and plans for process integration opportunities that support business objectives. Creates process changes by integrating new processes with existing ones and communicates these changes to all departments to ensure alignment.
Perform Ad-Hoc analyses for senior management to effectively communicate specific metrics relating to terminal operations.
Collaborate with Safety Department to identify, analyze and improve safety performance and eliminate potential hazards.
Lead by example, demonstrating YTI’s core values of Collaboration, Caring, and Commitment.