Contingent Labor Resource Specialist | 40 hours a week | Central Staffing

Great River Health•Fort Madison, IA

1d•Onsite

About The Position

Responsible for centralized coordination of contingent labor resources for travelers and Internal Resource Pool (IRP) for the organization staffing needs. This role provides high-quality customer service to department leaders, utilizing timekeeping and vendor management systems. The specialist proactively schedules, assists with, and reassigns staff to ensure the most qualified and cost-efficient staff are matched to current needs, applying knowledge of hospital, nursing, and central staffing office policies and procedures. They communicate directly with patient care leadership to increase staff availability and flexibility, assist with booking staff to open shifts, and enter accurate scheduling, attendance, and timekeeping information into scheduling software. The role involves running reports to track resource assignments, reporting unresolved problems to leadership, and maintaining positive working relationships. Confidentiality of patient and hospital information is paramount, with discussions limited to appropriate personnel in private settings. Responsibilities also include posting opportunities, vetting candidate qualifications and documentation, monitoring onboarding accuracy, analyzing and communicating information regarding orders, and communicating verbally and in writing with key stakeholders. The specialist processes onboarding resources in alignment with procurement and human resources processes, serving as a problem solver for department decisions related to procurement. Strong analytical skills are required for data gathering, interpretation, and report preparation. Comprehensive knowledge of department and hospital policies and procedures, along with basic knowledge of the specialized field, is necessary. Participation in interviews is also part of the role.

Requirements

Excellent organization skills to prioritize multiple tasks, meet deadlines, and adapt quickly to changes in and interruptions.
Able to exercise independent judgement to set work priorities, screen and prioritize calls and order appropriately, and to handle administrative details for the procurement of labor.
Capable to working in a team or individually
Knowledge of contract labor procurement.
Confident presence and ability to interact with vendors.
Telephone skills and ability to operate equipment such as personal computer, copies, fax machines, and printers.
Excellent communication and interpersonal skills to effectively communicate with a wide range of staff, professionals, and other hospital personnel, in order to relay and obtain information.
Considerable tact and discretion for dealing with sensitive and confidential information, and for daily interactions with high level contacts inside and outside the organization.
Prior use of timekeeping and vendor management system.

Nice To Haves

Bachelor’s Degree in Arts/Sciences (BA/BS) in human resources, Business Administration, Psychology, or related field
1-3 years Previous HR experience
1-3 years Scheduling and Staffing

Responsibilities

Provides high quality customer service to all department leaders who we support staffing for.
Uses timekeeping and vendor management system.
Proactively schedules, assists with, and reassigns staff to ensure the most qualified, cost-efficient staff are matched to the current needs, using the knowledge of hospital, nursing, and central staffing office policies and procedures.
Communicates directly with patient care leadership through a variety of methods for the purpose if increasing the staff availability and flexibility to meet the needs of the patient care units.
Assists with booking available staff to open shifts.
Enters accurate scheduling, attendance, and timekeeping information into appropriate scheduling software packages.
Runs a variety of reports from different programs to provide an accurate picture of where current resources are assigned.
Reports any identified or unresolved problems to appropriate Central Staffing department leadership for additional follow up.
Maintains good rapport and cooperative relationships.
Approaches conflict in a constructive manner, helps identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors in the Health System.
Discusses patient and hospital information among appropriate personnel in appropriately private places.
Posting of opportunities.
Vetting out candidate qualifications and supporting documentation.
Monitoring for onboarding accuracy.
Analysis, identification, and communication of information regarding orders.
Communicates both verbally and written with key stakeholders as needed to provide smooth processing of information.
Processes onboarding resources in alignment with procurement and human resources processes.
Serves as a problem solver and resource person for department in decisions related to procurement process; recommends and assists team with solutions and approaches.
Strong analytical skills to gather and interpret data from multiple sources and prepare statistics to develop recommendations and reports as required.
Comprehensive and detailed knowledge of department and hospital policies and procedures; basic knowledge of the specialized field to complete tasks and projects.
Participates in interviews.

Benefits

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity