Contents Technician

Paul Davis of Red Deer•Red Deer County, AB

1d•CA$18 - CA$20•Onsite

About The Position

The Contents Technician position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism while preserving as much of the property as possible while working safely and efficiently on the job site. IICRC certifications are available as IICRC classes are offered.

Requirements

Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating system: RMS
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality

Nice To Haves

High School Diploma or GED
Customer Service experience

Responsibilities

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Survey damage within the property
Evaluate and record damage to all items within the property
Assist with the completion of supply orders for the contents division
Submit daily time sheets and code job hours to the supervisor
Complete cleaning processes for both contents and structural damage assigned jobs
Complete and file documentation on contents and laundry jobs
Complete notes of assigned jobs in our primary operating system (RMS)
Take photos of jobs assigned at the start, completion, and throughout the process
Keep equipment clean and organized in the shop
Responsible for unloading trash in assigned areas
Perform initial site visits
Set restoration equipment within guidelines