Contents Restoration Technician

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/MantecaSacramento, CA
$18 - $26Onsite

About The Position

SERVPRO Team Carpenter — Greater Sacramento & Central Valley is hiring a Contents Restoration Technician. This role involves helping families and businesses recover after fire, water, smoke, and mold losses by protecting customers' belongings, maintaining organized inventories, and delivering exceptional service during difficult situations. This is not an entry-level labor position and requires real-world experience handling pack-outs, pack-backs, inventory management, contents cleaning, and restoration-related documentation.

Requirements

  • 1+ years of contents restoration, pack-out/pack-back, moving and storage, or related experience
  • Experience creating inventories, documenting contents, and maintaining accurate records
  • Exceptional attention to detail and organizational skills
  • Strong customer service and communication abilities
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Reliable attendance and strong work ethic
  • Team-oriented mindset with a positive attitude
  • Ability to safely lift, move, and handle household and commercial contents

Nice To Haves

  • Fire, smoke, water, or mold restoration experience
  • Pack-out and pack-back project coordination
  • Next Gear DASH, Assured Packout, MICA, Encircle, Contents Track, or similar inventory platforms
  • Textile, electronics, document, or specialty contents cleaning experience
  • IICRC certifications are a plus

Responsibilities

  • Perform pack-outs and pack-backs, including inventory, wrapping, transport, storage, and return of contents
  • Create detailed inventories using photos, labeling, tracking systems, and documentation
  • Clean, restore, and process contents affected by fire, smoke, water, and mold damage
  • Handle furniture, electronics, artwork, décor, documents, and personal belongings with care and professionalism
  • Coordinate contents movement between job sites, storage facilities, and customer locations
  • Stage and protect contents during mitigation and reconstruction activities
  • Perform deodorization and specialty cleaning procedures for smoke and water losses
  • Maintain organized warehouse, storage, and contents processing areas
  • Communicate professionally with customers throughout the restoration process

Benefits

  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
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