Contents Onsite Field Inspector

Hancock Claims Consultants Technicians•Winston-Salem, NC
•$32 - $32•Onsite

About The Position

Hancock Claims Consultants is hiring a Contents Onsite Field Inspector to inspect personal property at insured properties and create inventories of items the policyholder claims were lost. The role is part of a nationwide network of independent contractors providing claims inspection services. Inspectors travel to properties and must be willing to travel at least a 130-mile radius from their current location; travel expenses are reimbursed. Licensing and certificates are not required, though they are considered a plus. The role is a 1099 subcontractor position.

Requirements

  • Strong customer service skills and professionalism.
  • Attention to detail and strong oral communication skills.
  • Goal-oriented approach and willingness to meet or exceed client expectations.
  • Empathy and compassion toward policyholders' needs.
  • Own a mobile phone.
  • Own a reliable computer with internet or Wi-Fi access.
  • Valid driver's license.
  • Reliable transportation and willingness to travel at least a 130-mile radius from the current location.
  • Ability to balance a flexible schedule.
  • Demonstrated knowledge of Microsoft Office applications, including Outlook and Teams.
  • Minimum of a high school diploma.

Nice To Haves

  • Insurance, field work, construction, or law enforcement background.
  • Licenses or certificates.

Responsibilities

  • Travel to properties to inspect personal property claimed by insureds as lost.
  • Prepare an inventory list of the claimed lost items.
  • Coordinate scheduling independently, with the goal of being onsite within 24 to 48 hours of first contact with the policyholder.
  • Provide professional, empathetic, and customer-focused service to policyholders.

Benefits

  • Reimbursement of travel expenses.
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