Contents Manager

SERVPRO of Fort Walton Beach•Fort Walton Beach, FL

5d•$50,000 - $55,000•Onsite

About The Position

SERVPRO of Fort Walton Beach is looking for an organized, dependable, and customer-focused Contents Manager to oversee our contents restoration operations. This position plays an important role in helping customers recover their personal belongings after water, fire, mold, and other property damage. The Contents Manager will coordinate contents projects from initial inventory and pack-out through cleaning, storage, and final pack-back, while ensuring accurate documentation and excellent communication with our customers.

Requirements

Strong organizational and communication skills
Ability to manage multiple projects and priorities
Detail-oriented with strong inventory and documentation skills
Comfortable communicating with customers during stressful situations
Leadership experience and the ability to direct a team
Valid driver's license and ability to pass applicable employment requirements

Nice To Haves

Restoration, contents, moving, warehouse, or inventory experience is preferred

Responsibilities

Manage contents inventory, pack-outs, cleaning, storage, and pack-backs
Accurately photograph, document, label, and track customer belongings
Coordinate contents crews and daily project activities
Maintain organized inventory and storage areas
Communicate regularly with customers regarding the status of their belongings and project
Identify salvageable and non-salvable contents and maintain proper documentation
Ensure contents are packed, handled, transported, and stored safely
Maintain accurate job documentation and photos
Coordinate with Project Managers and office staff to keep projects moving efficiently
Maintain SERVPRO standards for professionalism, safety, quality, and customer service