Contents Division Lead

SERVPRO of Coffee, Franklin, Warren Counties • Manchester, TN

3d • Onsite

About The Position

At SERVPRO, we don't just clean buildings—we help people rebuild their lives after fire, water, and mold damage. When disaster strikes, families trust us with some of their most valuable possessions. Furniture, photographs, heirlooms, clothing, and keepsakes all deserve to be treated with care, professionalism, and respect. We're looking for someone who wants to lead our growing Contents Division. This is a leadership role for someone who enjoys taking ownership, helping others, and delivering exceptional results. If you're dependable, organized, and take pride in doing things the right way, we'd love to meet you.

Requirements

• Naturally takes ownership
• Has exceptional attention to detail
• Enjoys organizing and creating systems
• Is dependable and accountable
• Works well independently
• Can lead others through example
• Communicates professionally with customers
• Has a positive attitude, even on difficult days
• Wants to grow into a leadership position
• Lift and carry up to 50 pounds
• Bend, kneel, climb ladders, and work on your feet throughout the day
• Safely operate company vehicles
• Work in residential and commercial environments
• Valid driver's license with an acceptable driving record

Nice To Haves

• Experience in fire restoration
• Contents restoration
• Residential cleaning
• Commercial cleaning
• Hotel housekeeping
• Janitorial services
• Property management
• Warehouse operations
• Moving and storage
• Restoration industry experience
• IICRC certifications

Responsibilities

• Oversee specialty cleaning projects and be responsible for restoring and protecting customers' belongings.
• Fire and smoke damage cleaning
• Contents inventory, documentation, and pack-outs
• Pack-backs after restoration is complete
• Residential and commercial general cleaning
• Post-construction cleaning
• Specialty cleaning projects
• Cleaning and restoring furniture and household contents
• Organizing and maintaining our contents warehouse
• Photographing, labeling, and documenting customer belongings
• Operating cleaning equipment and specialty restoration tools
• Ensuring projects meet SERVPRO quality standards
• Training and assisting technicians when needed
• Communicating professionally with homeowners, adjusters, and project managers

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance
• Starting pay of $22.00 per hour
• Full-time employment
• Overtime opportunities
• Paid training
• Leadership development
• Advancement opportunities
• Company uniforms
• Supportive leadership team
• Positive, team-focused culture
• The opportunity to build and lead a growing department
• Meaningful work helping families recover after disasters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed