Contents and Cleaning Technician

RDM Holding Company•Sterling Heights, MI

6d•Hybrid

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country. This position is part of our Contents/Cleaning team, where responsibilities include packing contents out of a damaged home, cleaning/restoring contents either onsite or at our cleaning facility, cleaning the structure, storing contents, and packing back contents. Respond to service calls as needed and perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Requirements

Effective oral communication
High school diploma/GED
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling