Content Strategy & Operations

TIAA • Chicago, IL

1d • $87,200 - $110,000 • Onsite

About The Position

The Content Writing role drafts market, investment and retirement content for a variety of audiences to inform of the organization's investment activities. Working under minimal supervision, this job is responsible for producing and editing investment-specific written documentation that will be distributed across various communication channels.

Requirements

• 3 or more years of experience in Editorial Operations
• Strong project management skills with the ability to manage multiple concurrent workstreams
• Experience in publishing and managing content across web, email, webinar, video, and social channels
• Knowledge of content governance, workflows, and approval processes
• Strong stakeholder management and ability to work cross-functionally

Nice To Haves

• Adaptability
• Audience-focused Communication
• Communication Channel Management
• Communication Strategy
• Consultative Communication
• Content Development
• Copywriting
• Relationship Management
• Story Telling
• TIAA Products/Services Acumen

Responsibilities

• Responsible for the oversight and upkeep of assigned assets within the content management platform, ensuring availability for client-facing teams
• Oversees and directs the compliance approval process, ensuring all content meets requirements and is approved prior to distribution
• Engages cross-functional partners to develop and maintain content across web and print channels
• Develops written and multimedia investment content (including white papers and product support pieces) that is clear and engaging for all target audiences.
• Collaborates with professionals in different functions, including client service, finance, strategy and investment teams to ensure correctness of content and establish key objectives and themes.
• Proofreads investment articles and submits final drafts and layouts to production department for review.
• Possesses knowledge of the organization’s investment activities as well as broader industry trends to draft well-informed communications.
• Recognizes and upholds the firm’s brand in all written investment communications.
• Builds relationships with investment and communications counterparts as well as key internal stakeholders to ensure successful strategy alignment and distribution of content.

Benefits

• superior retirement program
• highly competitive health, wellness and work life offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree