About The Position

We are seeking a highly creative, tech-savvy, and detail-oriented Content Specialist to join our dynamic team. In this role, you will play a pivotal part in refining and polishing websites for our diverse range of customers. Instead of building from scratch, you will leverage advanced AI tools alongside our proprietary platform to optimize, edit, and perfect automated website builds, ensuring they deliver an exceptional user experience (UX) and perfectly represent our clients' brands. Only candidates based in Central/South America will be considered for this position. Uninterrupted Commitment: You must be able to work 8 hours per day, up to 5 days per week. Weekend Rotation: Your 5-day week will include one weekend day (either Saturday or Sunday) as required by business volume. Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.

Requirements

  • High school diploma or equivalent required.
  • Proven experience in web design, content editing, or digital asset curation.
  • Exceptional written and verbal communication skills in English.

Nice To Haves

  • A degree or certification in Web Design, UI/UX, Marketing, or a related field is a major plus.
  • Prior experience in customer service, client onboarding, or support ticketing is highly valued, as it helps you understand the end-user’s pain points.
  • Basic knowledge of HTML/CSS is a plus.

Responsibilities

  • Processing and implementing website edit requests submitted by our customers.
  • Translating client feedback into professional web design solutions, ensuring every modification improves the overall user experience.
  • Review client requests and execute changes to website content, structure, and imagery quickly and accurately, ensuring the final result exceeds customer expectations.
  • Utilize AI tools to efficiently rewrite, expand, or adjust copy provided by the client, ensuring it remains professional, error-free, and aligned with local SEO best practices.
  • Evaluate client-requested changes against User Experience (UX) best practices, adjusting layouts and navigation so that the requested edits integrate seamlessly into an intuitive user journey.
  • Swap, crop, and curate imagery, modify color schemes, and adjust design elements as requested by the client while maintaining a cohesive, visually appealing brand identity.
  • Perform rigorous quality checks on all completed edits to ensure the website remains fully responsive across mobile and desktop devices, free of formatting issues, and entirely functional before delivery.

Benefits

  • Promotions
  • Remuneration progression
  • Performance bonuses
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