Content Publishing Specialist

10 Ancestry.com Operations • Draper, UT

23h • Hybrid

About The Position

The Content Publishing Specialist is the primary architect of the user-facing record experience. This role manages the technical transformation of data and serves as the central hub for the publishing lifecycle. They act as the primary point of contact for upstream teams to coordinate fixes and are responsible for the initial triage and escalation of tool-related issues.

Requirements

• Excellent interpersonal, verbal, and written communication skills suited for a global team environment.
• Experience in using MySQL to review, update, and manipulate data based on project requirements.
• Proactive ability to rapidly acquire and apply new technical skills and evolving industry requirements without needing formal direction.
• Operates with independence and manages deadlines with minimal supervision.
• Exceptional analytical skills with a meticulous approach to data accuracy and detail.
• Proven ability to make critical decisions and troubleshoot technical issues with minimal supervision.

Responsibilities

• Manage multiple concurrent projects, ensuring all milestones and deadlines are met for diverse data collections, particularly focusing on Department-wide completion and launch dates.
• Resolve complex issues with SQL templates and database tables, and clearly documents and escalates tool-related issues to the Content Support team with necessary technical context.
• Leads communication with teams that handled the data prior to the publishing stage. Manages the intake of corrected data and executes the republication of collections.
• Assist in answering questions, troubleshooting issues the team experiences, and conducting rigorous peer reviews of teammates' handoffs.
• Adheres strictly to complex, multi-environment workflows where the order of operations is critical to ensure data integrity and prevent publishing issues.
• Assists in training other team members, ensures technical documentation updates occur promptly.
• Design and implement innovative methods to optimize production workflows and support scalable content growth with assistance from AI tools and writing new MySQL procedures.

Benefits

• health
• dental
• vision

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed