Content Operations Specialist

Welocalize

15h • Remote

About The Position

As a Content Operations Specialist, you will play a key role in ensuring the quality and accuracy of digital content across online platforms. Your responsibilities will include executing advanced curation tasks, reporting bugs, managing metadata integrity, and driving continuous process improvement. This role requires excellent time management and cultural awareness. You must be comfortable working with various tools and demonstrate a proactive, solution-oriented mindset. Adherence to guidelines, strong attention to detail, and a commitment to timely execution are essential for success in this position.

Requirements

• Ability to work from home in a secure environment.
• Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
• Native language skills and cultural awareness of native country.
• Highly organized with attention to detail and commitment to quality.
• Experience with MS applications (Outlook, Word, Excel, PowerPoint).
• Ability to navigate networks and websites with different browsers.
• Strong company and industry awareness.
• Strong problem-solving skills as to arrive at optimal solution.
• Excellent time management skills.
• A Plan-Do-Check-Act cycle approach to tasks and workloads.
• Takes ownership of deliverables.
• Self-motivated and able to handle repetitive tasks.
• Tech-savvy with the ability to learn and use different tools.

Responsibilities

• Execute and optimize daily and advanced content curation tasks across written publications and audio content.
• Write and report relevant bugs and errors using best practices through internal database system.
• Manage escalations related to metadata, content integrity, and platform quality.
• Ability to prioritize tasks and issues quickly and efficiently.
• Balance workloads across a distributed team to ensure throughput and coverage.
• Develop and maintain standard operating procedures (SOPs), workflow guides, and training materials.
• Identify gaps in processes and implement improvements to increase efficiency and reduce error rates.
• Adhere to project-specific quality standards as per client guidelines.
• Complete assigned tasks in a quality and timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees