Content Operations Specialist

Morgan Financial • Melbourne, FL

1d • $50,000 • Onsite

About The Position

The Content Operations Specialist is responsible for operating and continuously improving Morgan Financial’s daily educational live content system . This role ensures that: A live educational show is produced every business day Each show is repurposed into 3–5 short-form educational videos Content is consistently distributed across multiple platforms Calls-to-action, offers, and lead magnets are properly placed and optimized to support mortgage lead generation The focus is education over entertainment . Success is measured by clarity, consistency, trust, and inbound mortgage interest—not virality.

Requirements

• Enjoys building and improving systems
• Thinks in checklists and workflows
• Values clarity over cleverness
• Improves performance through iteration
• Comfortable supporting authority-driven, educational content
• Education-focused
• Analytical and detail-oriented
• Systems-driven
• Consistency-focused
• Improvement-minded
• Execution-oriented

Responsibilities

• Daily Educational Live Show Execution Ensure a live show is completed every business day Manage technical setup, recording, and storage Support a consistent show structure (market updates, loan education, Q&A) Ensure the show runs on time and without disruption
• Show Prework & Host Preparation Gather and organize information needed for each show, including: Market and rate data Topic outlines and key talking points Common audience questions and themes Prepare a clear run-of-show brief for hosts Ensure hosts are prepared to teach and explain, not scramble for information
• Educational Short-Form Content Production Repurpose each live show into 3–5 short-form educational clips Prioritize: Clear explanations Practical takeaways Common questions and misconceptions Apply consistent hooks, captions, on-screen text, and CTAs
• Distribution & Publishing Publish content across: YouTube Shorts Instagram Reels Facebook Reels TikTok Maintain a consistent publishing cadence Ensure correct links, offers, and lead magnets are included and live
• Systems & Standards Development Create and document: Show prep checklists Editing standards Publishing workflows Establish repeatable systems that ensure consistency Continuously refine standards based on performance data and feedback
• Funnel & CRM Alignment Work directly with the CRM, Funnels & Lifecycle Specialist to: Align CTAs with active funnels Ensure lead magnets are properly integrated into content Optimize content placement to improve form fills and lead quality
• Performance & Continuous Improvement Track engagement and response metrics Identify which topics, explanations, and CTAs perform best Improve show prep, content structure, and execution over time

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed