eCommerce Content Operations Specialist

Fresh Thyme Market

3d • $54,250 - $86,500 • Hybrid

About The Position

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team! Fresh Thyme Rewards Weekly pay Scheduling flexibility Paid parental leave Team member discount Career growth opportunities Fresh Thyme Market is in search of an eCommerce Content Operations Specialist to join our Marketing team in Downers Grove, IL! Position will follow a hybrid schedule: Monday-Wednesday in office, Thursday-Friday remote.

Requirements

• At least 2-years of professional experience in eCommerce, website or mobile application maintenance or content operations.
• Proven experience with operationalizing content into Content Management Systems.
• Experience with SEO knowledge and non-technical SEO best practices.
• Proficient in HTML, CSS.
• Strong organizational and project management skills.
• Fundamental understanding of web-based design principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High attention to detail and quality assurance.
• Effective time-management skills.
• Passion for creating and upholding a seamless customer shopping experience with strong attention to detail.
• Experienced in Google and Adobe Analytics.
• Proficient in Microsoft Office.
• Experienced in Agile methodologies.
• Bachelor’s or Technical Degree preferred in Digital Integrated Marketing or similar.
• Minimum 2 years previous professional experience in eCommerce or Digital Marketing.

Nice To Haves

• Basic graphic design a plus.

Responsibilities

• Create, maintain, and monitor Fresh Thyme’s website and mobile application product and content operations to ensure a seamless user experience
• Manage and maintain site and app functionality in partnership with Digital Product Owner(s).
• Partner with Digital Product Owner(s) to ensure Content Management System (CMS) functionalities and enhancements are up to date with latest code releases.
• Responsible for Quality Assurance within the CMS operations workflow, as well as the customer-facing content published in production.
• Manages aspects of SEO alongside Digital Merchandising Specialists and Agency partners.
• Collaborates with Marketing department, Customer Service, Operations and Technical Support (including 3rd party services) to discuss, analyze and resolve website and mobile application issues.
• Assist with website and mobile application troubleshooting during the development of new and existing projects.
• Monitor and report out on Sales and Engagement analytics across web and app channels.
• This description is not inclusive of all responsibilities within the position; may perform additional duties.

Benefits

• Fresh Thyme Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
• medical, dental, and life insurance
• 24/7 Employee Assistance Program
• 401(k) plan with an employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees