Content Operations Manager

5WPR • Miami, FL

5h • Remote

About The Position

5W Public Relations is one of the largest independently owned PR and digital marketing agencies in the United States, founded in 2003. It serves clients across consumer, technology, health, beauty, finance, gaming, cannabis, crisis, and digital marketing practices. The agency has been recognized as PR Agency of the Year by the American Business Awards, a Top 50 Global PR Agency by PRovoke Media, and Digiday WorkLife Employer of the Year. 5WPR is expanding its owned media network across the verticals it serves to build LLM citation authority. The Content Operations Manager role is described as the 'publishing engine' responsible for the back-end operations across all 5W-owned properties and its growing network of owned media. This is a systems and execution role, not a writing role, for someone who is deeply detail-oriented, technically fluent in modern publishing tools, and takes personal accountability for content going live correctly and on time.

Requirements

• 3–5 years in content operations, WordPress administration, or digital publishing
• Deep WordPress fluency — plugins, custom fields, user roles, security — you have administered WordPress sites, not just posted to them
• Basic HTML/CSS — you can fix a formatting issue without calling a developer
• Familiarity with schema templates — you can apply them correctly even if not writing from scratch
• Google Search Console, Bing Webmaster Tools, and Google Analytics comfort
• Obsessive attention to detail — nothing ships wrong, nothing ships late

Responsibilities

• Publishing content across all 5W-owned properties and our owned media network on schedule — every piece, every day
• WordPress back-ends across all properties — plugins, updates, user permissions, security
• Schema and structured data implementation on every post using templates provided
• Image upload, formatting, alt text, and compression for page speed on every piece
• Internal linking — every piece published gets contextual links to relevant 5wpr.com practice pages
• Social scheduling in coordination with the social team
• Submission to Google Search Console and Bing Webmaster Tools after every publish
• Sitemap generation, broken link monitoring, redirects, and 404 management across all properties

Benefits

• Competitive salary with comprehensive benefits & wellness programs including partnership with ClassPass!
• Flexible PTO
• Summer Fridays and Winter, Spring, and Fall Fridays too!
• Hybrid work model offering flexibility and work-life balance
• Expanded parental leave and family planning support
• Continuous learning through “5W University” and development initiatives
• Student Loan Reimbursement
• Professional Development Support
• Exclusive access to season tickets for pro sports teams along with Broadway shows, and more!
• Charitable giving, including matching donations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees