Content Marketing Manager

QUEST FOOD MANAGEMENT SERVICES LLC • Lombard, IL

17h

About The Position

Quest Food Management Services is a privately owned, Midwest based food service management company dedicated to delivering fresh, scratch-made meals and intensely personal service to K-12 schools, higher education, corporate dining, and sports and entertainment venues. For more than 40 years, Quest has built its reputation on culinary excellence, operational integrity, and a commitment to helping students and guests thrive through better food.

Quest is seeking a strategic, creative, and highly organized Content Marketing Manager to own and elevate the voice of the Quest brand across all channels. This leader will be responsible for developing and executing a comprehensive content strategy that brings Quest’s story to life through compelling storytelling, measurable performance, and consistent brand presence across digital and social platforms.

Requirements

• 7+ years of experience in content strategy, brand storytelling, or marketing communications.
• Proven experience managing multi-channel content programs and social media platforms.
• Strong writing and storytelling skills with the ability to translate complex operational topics into engaging content.
• Experience collaborating cross functionally with operations, leadership, and subject matter experts.
• Data driven mindset with experience using analytics tools to evaluate performance.
• Proven success with photography and video-related projects for compelling content.
• Highly organized with exceptional project management skills.

Nice To Haves

• Experience in food service, hospitality, education, or mission driven organizations is a plus.

Responsibilities

• Own the content strategy across Quest brand verticals including social media, company websites, case studies, blogs, testimonials, and thought leadership.
• Establish and protect brand voice consistency across all communication channels.
• Lead development of messaging frameworks that align with Quest’s mission, values, and growth strategy.
• Manage social media content creation, posting, and scheduling across Quest platforms.
• Develop and maintain a social media calendar aligned with the broader editorial calendar.
• Create engaging, platform appropriate content that highlights client success, culinary innovation, student experience, and team culture.
• Monitor engagement, respond appropriately, and ensure consistent brand presence across platforms.
• Lead storytelling development for client success stories, district and account highlights, culinary innovation features, and student, guest, and team member spotlights.
• Identify and shape stories from the field that reflect Quest’s impact on participation, student experience, and community engagement.
• Translate operational excellence and culinary creativity into compelling narratives.
• Oversee the editorial calendar and content production timelines across all marketing channels.
• Manage a steady pipeline of content in collaboration with internal teams and external partners.
• Ensure content is produced on time, on brand, and aligned with marketing priorities and campaign initiatives.
• Collaborate closely with all Quest departments including Operations, Culinary, HR, and Business Development to surface content opportunities.
• Partner with ancillary groups such as Quest’s Culinary Circle and Nutrition Council to highlight innovation and expertise.
• Support cross departmental content such as recruitment testimonials, chef demo videos, client communication updates, and orientation support content.
• Track performance of content assets and social media results, using analytics to measure reach, engagement, and effectiveness.
• Provide regular reporting and insights with recommendations to improve performance.
• Use data and feedback to refine strategy and inform future content planning.
• Align content performance metrics with broader marketing and business development goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees