Content Librarian

VitalSource Technologies

15d • $67,000 - $81,500 • Hybrid

About The Position

VitalSource is looking for a Content Librarian to help power our comprehensive global course materials catalog. In this role, you'll combine cataloging expertise with a data-driven approach to keep our catalog accurate, complete, and easy to discover, directly shaping the experience of instructors and students finding the materials they need.

Requirements

• Bachelor's degree or advanced degree in library science, business analysis, information studies, or a related field.
• 3+ years of related work experience.
• Advanced knowledge of Microsoft Excel.
• Prior experience using business intelligence tools and dashboards, such as Metabase and Looker.
• Ability to travel up to approximately 25%, based on business needs.
• Ability to exercise effective judgment, sensitivity, and creativity in response to changing needs and situations.
• Ability to work independently in a fast-paced, time-critical environment.
• Ability to manage time effectively and prioritize responsibilities.
• Ability to execute and capitalize on opportunities during peak course start periods.
• Strong interpersonal and written/oral communication skills.
• Ability to work cross-functionally and collaborate with stakeholders across multiple teams and levels of the organization.
• Ability to manipulate and analyze large data sets to distill actionable insights.
• Ability to summarize large amounts of data and findings in a concise, clear format.
• Aptitude and interest in learning new tools and technologies, including AI-powered platforms.
• Ability to apply new knowledge, technology, and procedure to job responsibilities.

Nice To Haves

• Knowledge of the product development process, using tools such as Atlassian Confluence and JIRA.
• Aptitude and interest in learning and using various web-based and/or proprietary computer applications, including but not limited to Salesforce, Slack, and Zoom.

Responsibilities

• Research requested course materials, ensuring each item is accurately identified and routed for action.
• Run established daily workflows to ensure course materials are appropriately actioned and routed, and that availability is determined for the requesting customer.
• Identify content gaps and new Publishers to sign in support of course adoption requests.
• Analyze catalog records and ensure metadata for each item is complete, accurate, and discoverable across all systems, channels, and users.
• Identify metadata gaps and collaborate with Sales, Customer Success, and Inventory teams to resolve them.
• Propose and collaborate on initiatives that strengthen our catalog or make our workflows more efficient.
• Partner with Product teams to escalate projects needed to support global catalog optimization.
• Maintain compliance with all company policies and procedures.
• Perform related duties as assigned by supervisor.

Benefits

• Competitive base salary and a strong variable component.
• Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
• 401K match up to 5%.
• 12 weeks of paid parental leave.
• Tuition reimbursement program.
• 4 weeks’ vacation, 12 sick days, 11 company holidays, and 3 personal days.
• Flexible work schedules and remote capabilities (by team).
• Opportunities for fitness challenges and rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level