Content Director

Hanover Research

2d • $82,970 - $117,182 • Remote

About The Position

The Content Director is the primary research contact for Hanover’s Higher Education practice clients. As such, the position requires strong client management, project management, and overall research skill. We are seeking highly-motivated applicants with the right combination of research and project management experience, preferably within the education sector. A successful candidate will be interested in making a long-term contribution to a growing organization. This position will report directly to a practice area specific Senior Content Director.

Requirements

• Strong command of primary, secondary, and quantitative methodologies and procedures;
• Willingness to tackle complex, often unfamiliar research requests;
• Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines;
• Ability to proofread and edit research projects while providing constructive feedback;
• Experience writing and researching for a business or professional audience;
• Ability to work under pressure and multitask in a fast-paced environment;
• Proven ability to make quick and informed decisions under tight deadlines;
• Desire to work directly with clients and ensure their satisfaction and retention;
• Working knowledge of education trends;
• Strong command of the English language and demonstrated writing and editing skills;
• Excellent organizational skills and attention to detail;
• Excellent interpersonal and communication skills;
• Proven academic and professional achievement;
• High comfort level with Microsoft Office applications, such as PowerPoint, Word, and Excel.

Nice To Haves

• A master’s or doctoral degree in Education, Economics, Psychology, Political Science, Sociology, Public Policy, Liberal Arts, or a related discipline is preferred, though candidates with relevant experience without a graduate degree or who hold other degrees will be considered.
• Minimum of 5 - 10 years of full-time work experience conducting research, survey design/analysis, or professional writing, preferably within the education sector is strongly preferred.
• At least one year of which in a management position preferred.
• Applied education research experience is preferred.

Responsibilities

• Identify unique client needs and translate them into well-defined research requests;
• Design customized research projects on various topics for Higher Education clients;
• Appropriately scope and phase out complex multi-phase projects to fit Hanover model;
• Manage the execution of education research projects using a variety of different methodologies by Hanover’s staff of Content Analysts and Research Associates;
• Edit reports for content, structure, and overall clarity to ensure quality control;
• Effectively communicate and explain Hanover’s methodologies and findings to clients;
• Collaborate with Account Management staff to develop long-term relationships and to ensure client satisfaction;
• Provide researchers with guidance and constructive feedback on assigned projects;

Benefits

• Starting at 18+ days Paid Time Off
• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
• 401(K) employer matching program
• Paid Parental Leave
• Comprehensive health and dental benefits package
• Health and wellness packages with discounts to local gym
• Community service opportunities
• In-Office unlimited snacks and beverages
• retirement benefits and 401K matching
• wellness benefits
• medical coverage
• paid time away to rejuvenate

What This Job Offers

• Job Type: Full-time
• Career Level: Senior