Content Designer

RBC • Jersey City, NJ

1d • $95,000 - $105,000

About The Position

We’re seeking a Content Designer to join our Product Design team. The successful candidate will directly impact how clients interact with RBC Clear™, helping to shape the digital experience for a critical business function. We’re passionate about creating strategies for design that shape a meaningful exchange between RBC Clear, RBC’s next-generation Cash Management platform, and its clients through the digital products we create. By collaborating with design and product team members, the content designer will have the opportunity to drive business advantages and digital innovation.

Requirements

• Bachelor’s degree in a related field
• 1+ years of experience writing for digital platforms
• Portfolio or writing samples
• Strong verbal and copywriting skills
• Strong organizational skills
• Technical understanding of Content Design practice theory and tools
• Working knowledge of Content Design methodologies
• Experience communicating complex ideas in a format that makes them easy to understand
• Ability to clearly articulate design decisions to all project members and stakeholders
• Understanding of the user needs and successful outcomes
• Ability to operate in a fluid, rapidly changing environment
• Ability to thrive in collaborative, cross-functional environments

Nice To Haves

• Working knowledge of financial and business domain practices
• Experience with Confluence, Jira, Microsoft Office suite
• Experience with design, communication and collaboration tools, including Figma and Mural
• Experience in technical or functional writing

Responsibilities

• Work alongside designers and product managers to craft content that helps clients navigate complex cash management workflows with confidence
• Use expertise to ensure content aligns with user experience principles and business objectives
• Develop solutions to complex problems by collaborating with and presenting ideas to cross-functional teams that differentiate solutions in the market
• Make recommendations about defined problems that impact project outcomes
• Support decision-making with data-informed rationale, for problems that impact project and business outcomes
• Use the principles of Content Design to guide and inform clients, providing them with the information and understanding they need
• Maintain relationships with Legal, Compliance, and Risk stakeholders to integrate governance requirements into content while maintaining client empathy and focus
• Follow established Style Guide standards to maintain consistency, while identifying opportunities to evolve and align the language
• Ensure all content meets the requirements of accessibility and inclusive design

Benefits

• We thrive on the challenge to be our best, working together to deliver a best-in-class digital experience for corporate cash management professionals
• The opportunity to build from the ground up, to develop new, more efficient processes and workflows that provide near real-time data feeds, balances and reporting
• Leaders who support your development through coaching and managing opportunities
• Work with a dynamic, collaborative, progressive and high-performing team
• a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees