Interactive Visual Design Senior Engineer
Dell Technologies•Hopkinton, MA
•$128,350 - $166,100
About The Position
Join Dell Technologies as a Content Design Systems Engineer in Round Rock, Texas, or Hopkinton, Massachusetts. The role helps scale how content is designed, produced, and delivered across the customer experience ecosystem. You will contribute to reusable content systems, patterns, governance models, and AI-enabled workflows that support clear, consistent, and accessible customer communications. Working with content and UX designers, engineers, product managers, and researchers, you will help turn individual content assets into scalable, reusable systems.
Requirements
- 5–7+ years of experience in UX writing, content design, content strategy, conversation design, or related product experience disciplines.
- Strong foundation in UX writing, content design, content strategy, or related disciplines.
- Understanding of user-centered design principles and content best practices.
- Familiarity with accessibility and inclusive content standards.
- Experience in design systems, content systems, or reusable frameworks.
- Ability to recognize patterns and apply existing standards consistently.
- Comfort working with structured information and content models.
- Familiarity with CMS platforms, structured content, design tools, or similar AI systems.
- Ability to collaborate effectively with engineers and technical teams.
- Strong understanding of content design systems, reusable patterns, information architecture, messaging frameworks, and systems thinking.
- Experience designing content across customer journeys, channels, and interaction states.
- Foundational or working knowledge of generative AI and LLM-powered experiences, including prompting, context, conversational interactions, and AI-generated content.
- Strong collaboration and communication skills, with experience working in Figma, design systems, or cross-functional product environments.
- Comfort receiving feedback and iterating on solutions.
- Ownership within defined projects.
Nice To Haves
- Exposure to AI-powered, agentic, conversational, or generative experiences.
- Familiarity with prompt design, context engineering, AI evaluation, RAG concepts, or responsible AI practices.
- Experience or knowledge of structured content, including metadata, taxonomy, schemas, content models, or JSON.
- Knowledge of localization/internationalization, terminology management, and accessibility practices such as WCAG 2.2.
- Experience with B2B, commerce, subscription, support, service design, or complex customer journeys.
- Curiosity about automation, AI, and workflow optimization.
- Desire to learn systems thinking, governance, and scalable content practices.
Responsibilities
- Design and maintain reusable content components, templates, patterns, and standards for scalable customer communications.
- Partner with designers, engineers, and content teams to implement content in products, design systems, and multichannel experiences.
- Structure and optimize content for accessibility, personalization, localization, and consistent delivery across channels.
- Support content governance through documentation, content audits, and continuous improvement of reusable assets.
- Contribute to automation and AI-powered workflows while developing expertise in structured content and content systems.
Benefits
- Dell Technologies team members can explore the benefits experience at MyWellatDell.com.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
