Content Commerce Internship

Faraday Future • El Segundo, CA

7d • Onsite

About The Position

The Content Commerce Intern will join Faraday Future's Content Commerce & Conversion Center, supporting day-to-day execution across KOC/KOL outreach, livestream operations, and matrix account management. This role sits at the intersection of influencer growth, social commerce, and content distribution, and is designed for a high-energy, detail-oriented student or recent graduate who wants hands-on experience in building a content-driven lead conversion engine for a high-end robotics and AI mobility brand. The intern will work closely with the Content Commerce Lead, Matrix Growth Editor, Live Commerce team, and KOC/KOL liaison, and will be expected to operate tooling, track data, support outreach pipelines, and own well-defined execution tasks under guidance. This is an on-site internship based in Los Angeles, California, requiring regular in-office collaboration. Full Time/Part Time.

Requirements

• Currently pursuing or recently completed (within 12 months) a Bachelor's or Master's degree in Marketing, Communications, Digital Media, International Business, E-commerce, or a related field.
• Able to commit 3–5 days per week on-site in Los Angeles for a minimum of 3 months; longer commitments preferred.
• Daily active user of TikTok, Instagram, and YouTube with a clear understanding of short-form content formats, hooks, and platform algorithms.
• Proficiency with Excel/Google Sheets, Notion or Airtable, and basic video editing (CapCut or equivalent); ability to learn new SaaS tools quickly.
• Strong attention to detail, organized, deadline-driven, and comfortable owning execution tasks end-to-end with minimal supervision in a fast-paced environment.
• Comfortable with cold outreach (email and DM), cross-functional coordination, and proactively raising blockers; clear written communication is essential.
• Fluency in English and Chinese (written and spoken), with the ability to translate briefs, captions, and outreach copy between the two languages.

Nice To Haves

• Prior internship experience in influencer marketing, MCN, social media operations, content commerce, livestream operations, or DTC e-commerce
• Hands-on experience with influencer outreach tools such as Modash, Upfluence, RepliQ, Heepsy, Aspire, or CreatorIQ
• Familiarity with AI workflow tools (ChatGPT, Claude, CapCut AI, HeyGen, Descript, n8n, Zapier) and willingness to push for automation
• Personal social media accounts with demonstrated traction or a content portfolio
• Basic understanding of CRM systems (Salesforce, HubSpot) and lead lifecycle
• Genuine interest in robotics, AI, hard-tech, consumer electronics, or smart mobility
• Experience supporting livestream production (TikTok LIVE, YouTube Live, Instagram Live) in any capacity

Responsibilities

• Prospecting & Database Building: Use influencer discovery tools (Modash, Upfluence, RepliQ, Heepsy, and native platform search) to source KOC/KOL candidates across TikTok, Instagram, YouTube, and LinkedIn aligned with FF's ToC (STEM and robotics enthusiasts) and ToB (industrial automation, safety inspection) audiences; build and maintain a structured creator database in Notion, Airtable, or equivalent.
• Tiering & Tagging: Classify creators by tier (Nano 1K–10K / Micro 10K–100K / Mid-tier 100K–500K / Macro 500K+), niche, geography, content style, and engagement quality (saves rate, comment depth); flag and remove low-quality or fraudulent accounts.
• Outreach Execution: Execute personalized outreach via email and DM using AI-assisted templates (RepliQ, Smartlead, or equivalent); track open rates, reply rates, and follow-up cadence in a clear pipeline; maintain a 7-day follow-up rhythm.
• Collaboration Logistics: Support sample and seeding coordination with logistics and product teams; help draft briefs, gifting agreements, and FTC-compliant disclosure guidelines; ensure tracking links, discount codes, and UTM parameters are correctly issued and recorded.
• Tracking & Reporting: Maintain a weekly KOC/KOL pipeline report covering prospects contacted, response rate, active collaborations, content delivered, and downstream lead and CPQL contribution; surface insights to the KOC/KOL liaison and Content Commerce Lead.
• Pre-Live Preparation: Support the Live Commerce team with run-of-show docs, product information cards, talking-point sheets, lead capture forms, and pre-stream rehearsal logistics; help schedule streams across TikTok LIVE, YouTube Live, Instagram Live, and LinkedIn Live.
• In-Live Operations: Provide live moderation support: monitor chat, surface high-intent questions to the host, push pinned messages and links (e.g. $100 refundable deposit page), flag high-intent leads in real time to the Sales Conversion pod, and capture screenshots and notes for post-live highlights.
• Highlight Clipping Support: Within 2 hours post-stream, work with the Editor/Producer to clip 10–50 short-form highlights (15–60s) using CapCut, Adobe Premiere, or AI clipping tools; help with subtitle, hook, and CTA optimization; deliver clips ready for matrix distribution.
• Post-Live Recap & Data: Compile post-live performance reports covering viewers, average watch time, peak concurrent, engagement, leads captured, deposit clicks, and CPL; collaborate on weekly live retros and propose iteration items for the next session.
• Daily Posting & Scheduling: Support content publishing across the matrix (official accounts, executive IP, and KOC/dealer nodes) on TikTok, Instagram Reels, YouTube Shorts, X/Twitter, and LinkedIn; use Upload-Post, Later, Buffer, or n8n workflows for batch distribution while respecting account isolation protocols (cloud phones, residential ISP proxies, warm-up cadence).
• Asset Library & Versioning: Maintain the matrix asset library with clear naming, tagging, and rights-cleared status; support AI-assisted versioning (titles, covers, captions, subtitles, multi-language) using CapCut, HeyGen, Descript, ChatGPT, or Claude to scale a single source video into 5–20 platform-native variants.
• Performance Tracking: Track daily metrics (impressions, plays, completion rate, engagement, follower delta, profile clicks, link clicks, and leads) across matrix accounts in a centralized dashboard; identify breakout content within 24 hours and flag for amplification or paid boost.
• Trend & Hashtag Research: Monitor TikTok, Instagram, YouTube, Reddit (r/robotics), and X trends daily; build a weekly trend brief with topic ideas, sounds, hashtags, and competitor moves to feed the Matrix Lead and Content Director.
• KOC Account Enablement: Support KOC and dealer-node account onboarding by delivering content templates, training docs, briefing decks, and standardized asset packs; help track KOC content output and downstream lead contribution.

Benefits

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED