Content Cleaning Specialist

SERVPRO of Austin & Albert Lea/Mason City • Mason City, IA

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About The Position

The Restoration Contents Handling Specialist plays a vital role in SERVPRO’s restoration and contents division. This position involves packing, and storing customer belongings safely and efficiently during property restoration or relocation projects. The technician ensures items are handled with the same level of care as top moving companies while adhering to SERVPRO’s restoration standards.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and communication skills.
• Professional appearance and positive, customer-focused attitude.

Responsibilities

• Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems.
• Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates.
• Identify and document damaged or non-salvageable items.
• Label, tag, and photograph items to maintain clear chain-of-custody records.
• Move packed contents into or out of storage facilities.
• Maintain an organized warehouse with labeled inventory sections.
• Perform quality checks and assist in content cleaning or deodorization when required.
• Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation.
• Inspect and maintain moving tools and company vehicles.
• Report hazards, damages, or unsafe conditions promptly.

Benefits

• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED