Contact Station Assistant

Maricopa County • Morristown, AZ

1d • $18 - $26 • Onsite

About The Position

Do you love being surrounded by beautiful scenery and fresh air? Then Lake Pleasant is the place for you! Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! This position resides at Lake Pleasant Regional Park entry stations (4) and our Discovery Center, 41835 N Castle Hot Springs Rd. Morristown, AZ 85342

Requirements

• Six months of customer service/public contact experience
• High school diploma or GED
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
• May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park, of distances greater than 1 mile
• Will require working various shifts and locations, including early mornings, nights, weekends, and holidays.
• Some of the locations are within a remote area of the park.
• Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees.
• Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire

Nice To Haves

• One or more years of customer service/public contact experience
• Cash handling experience using a computerized point of sale system
• Customer service experience in a high-volume, fast-paced environment with the ability to multitask
• Proficiency in Microsoft Office Excel, Word, and Outlook

Responsibilities

• Greetings visitors
• Collects Park use fees and sells merchandise
• Sells annual passes and balances and reconciles the cash drawer
• Checks in and takes customers' reservations in person and over the phone
• Interprets Park features, areas, rules, and regulations, and checks campgrounds to ensure they comply with rules and regulations in person, and/or over the phone
• Monitors the radio and reports emergency calls
• Other Job Duties as assigned

Benefits

• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% contribution rate per paycheck that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED