Contact Lens Tech.

Gailey Eye Clinic•Springfield, IL

11h•$17 - $20•Hybrid

About The Position

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type. Employees in this job may perform other duties as assigned.

Requirements

Experience in customer service environment required.
Excellent communication skills.
Strong analytical skills.
Strong interpersonal and relationship building skills.
Able to work independently & effectively in a team environment.
Strong organization and planning skills.
Able to work effectively with the public.
Travel to other Gailey dispensaries as assigned by Director of Optical Operations.
NCLE certification is required by employee’s 3-year anniversary in position.

Responsibilities

Assist MDs/ODs in performing contact lens fitting and evaluations.
Educate patients on contact lens care, usage, and products.
Order contacts and contact supplies, as needed.
Analyze patient charts to ensure patients are fitted with proper lenses/correction.
Provide contact lens insertion/removal training to patients.
File insurance claims in a timely manner.
Call patients for contact lens and glasses pick-up and/or schedule dispensing appointments.
Review CL trial lens inventory and order as needed.
Review pending CL fittings and call patients to finalize or to schedule follow-up appointments.
Assist satellite offices in ordering contacts as needed.
Maintain a clean and organized work area.
Dispense, adjust, repair glasses as needed
Organize frame boards and cleaning demo lenses and frames as needed
Verify incoming glasses orders