Contact Lens Clerk

Kaiser Permanente•Los Angeles, CA

About The Position

Under immediate supervision, the contact lens clerk is responsible for providing clerical services in the Contact Lens department. Essential Responsibilities: This description is for recruitment posting purposes only. It has not received full HR review and approval. - Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws - Responsible for the ordering, receiving, & inventorying of contact lenses & contact lens supplies - Notifies patients via telephone of contact lens orders & pick up status - Makes contact lens appointments as required - Performs routine cleaning of contact lenses & trial fitting sets - Performs routine clerical duties as required including but not limited to organizing & updating contact lens charts & vendor files - Receiving, sorting & forwarding department mail/correspondence - Receiving & directing contact lens telephone/voice-mail calls - Faxing & photocopying of contact lens orders and/or other correspondence as appropriate - Data entering of patient appointments as required - Establishes & maintains courteous, cooperative relations when interacting w/ other personnel, Health Plan members & the public - May perform other duties as required

Requirements

Three (3) months related work experience in an Ophthalmic practice. Per the National Agreement, current KP Coalition employees have this experience requirement waived.
High School diploma/GED
Bilingual (English/Spanish) Level I required.
Must successfully pass or have passed the bilingual test within the last twelve (12) months or be active in the QBS program.

Responsibilities

Responsible for the ordering, receiving, & inventorying of contact lenses & contact lens supplies
Notifies patients via telephone of contact lens orders & pick up status
Makes contact lens appointments as required
Performs routine cleaning of contact lenses & trial fitting sets
Performs routine clerical duties as required including but not limited to organizing & updating contact lens charts & vendor files
Receiving, sorting & forwarding department mail/correspondence
Receiving & directing contact lens telephone/voice-mail calls
Faxing & photocopying of contact lens orders and/or other correspondence as appropriate
Data entering of patient appointments as required
Establishes & maintains courteous, cooperative relations when interacting w/ other personnel, Health Plan members & the public
May perform other duties as required