Contact Center Representative
Victors Home Solutions•Plymouth, MI
•Onsite
About The Position
Victors Home Solutions is looking for motivated individuals who have experience in lead generation and appointment setting to join our Contact Center. This position is responsible for scheduling sales appointments and providing exceptional customer service to new and existing clients.
Requirements
- Prior experience in lead generation call center, required
- Scheduling experience
- Excellent written and verbal communication skills
- Willingness to learn
- Demonstrate teamwork, initiative, and a willingness to problem solve
- Positive and professional demeanor
Responsibilities
- Assist with all inbound and outbound call volume; with the goal of setting appointments for in-home consultations
- Handle all customer inquiries and concerns
- Be able to explain to customers the basic features and services of the products we offer
- Clerical duties including scanning, filing, and mailing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
